Emprise Bank Virtual Banker in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11347071 We are currently seeking a Virtual Banker to join our retail team. This role is responsible for retail team by engaging with customers and fostering ongoing relationships that improve customer commitment, recommend products based on financial profiles, and facilitate the lending process as necessary. This person will partner, support, and develop effective relationships with bank customers, partners, and teammates on our virtual platform.A successful candidate will have:Exemplary customer service experienceThe ability to apply product and market knowledge by effectively presenting solutions to meet customer objectivesConfident and articulate communications skillsInitiative and strong work ethicProblem resolution skillsSound and accurate judgement to support decision makingSuperb time management skillsThe ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the communityStrong attention to detailAn understanding of and commitment to our valuesEssential functions of the role:Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-howContinuously seek sales opportunities, develop business through promotion of products and services, and collaborate with other retail departments to fulfill identified financial opportunitiesInitiate and maintain customer contact through a variety of methodsFollow internal processes and procedures to comply with branch and bank regulationsContinuously learn about and adapt to changes in current bank technologyProvide back-up support for Emprise Bank Contact Center queueOther responsibilities as related to the jobEmprise Bank remains committed to the health and well-being of our employees, candidates, customers and communities. We have implemented the following measures to do our part as an employer in fighting COVID-19:Precautionary measures to ensure the safety of our employees and customersMaintaining social distance by limiting the number of customers in our lobbiesPhysical barriers for added protectionAdditional sanitation stations available for customer useInnovative digitized customer touch points to reduce in person contactsRequirementsHigh School Diploma or equivalent required2+ years of customer service experience required1+ years of sales experience requiredSuccessfully pass a credit check requiredProficiency with large server-based applications and typical desktop software requiredHours:40 hoursMonday Friday: 11:00 AM - 8:00 PM (hours will vary)BenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!Emprise Bank employees will tell you: I am valued and appreciated. "I am trusted with responsibility.""There is constant recognition for a job well done." I work reasonable hours that let me get home to my family every night. To learn more, please visit our website at www.emprisebank.com.Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.