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Textron Video Specialist I in Wichita, Kansas

Video Specialist I



Specialists assist members and potential members to assess their needs, collect data, verify documents and ensure the proper processing of loan applications in compliance with credit union policies. The candidate is responsible for qualifying and opening new deposit accounts, completing basic account transactions and maintenance. This candidate performs additional functions as necessary.


  1. Ability to thrive in a collaborative environment

  2. Demonstrated stellar performance with financial institution, sales or lending

  3. Possess a detailed understanding of Credit Union policies and procedures

  4. Possess a strong understanding of NCUA insurance coverage

  5. Ability to complete various tasks and responsibilities with accuracy and efficiency

  6. Ability to read credit report and make recommendations based on credit results

  7. Perform loan processing activities: determining collateral values for review by underwriting. Successfully prepare and close loan documents.

  8. Knowledgeable about the products and services of the Credit Union, including but not limited to member services, loan and online services

  9. Ability to open deposit accounts and process loan applications.

  10. Successfully cross-sell products and services to better meet member’s needs.

  11. Open deposit accounts, including but not limited to savings, checking, certificates of deposit, IRA accounts, minor accounts, trusts and business accounts.

  12. Assist members efficiently through video and phone calls



  • High school graduate or GED required; some college preferred

  • Minimum of 1-year customeror client service experience in financial service, lending or equivalent experience in retail sales


  • High level of confidentiality required

  • Ability to work effectively as a team member

  • Strong verbal and non-verbal communication and listening skills

  • Ability to sit for long periods of time

  • Careful attention to detail; self-starter with superior time management skills

  • Proficiency in basic computer skill

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.​​​​​​​

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Finance/Accounting

Primary Location US-Kansas-Wichita

Recruiting Company Textron Aviation

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Req ID: 295826