Wolters Kluwer Technology Implementation Consultant in Wichita, Kansas
Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
The Technology Implementation Consultant role requires working technical knowledge and expanded conceptual knowledge in the discipline of technology implementation consulting. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures. Assists with providing technology solution and integration services through consulting project activities to external clients. Works with clients to identify technology solutions to meet their business needs, understand system configuration requirements and software specifications. Contributes to the delivery of consulting services to include project management for implementation, data migration, testing, and client training. Provides input to product teams for areas of product enhancements. Contributes to moderately complex aspects of projects. Assists in the development, maintenance, and support of various systems and tools. Supports the achievement of goals through own personal efforts.
Perform moderately complex configurations and application modifications to integrate with client workflow using established guidelines and business rules.
Perform data mapping from the clients' system.
Support and triage client issues related to network, security, performance, database or other issues
Use knowledge and technical expertise to advise clients on our standards and/or customized solutions
Assist in the development of team processes and procedures to increase efficiency
Coordinate activities and communication of technical requirements with internal and external teams
May serve as an informal resource for colleagues with less experience
Bachelor’s Degree or equivalent relevant experience
2+ years working in a client-facing or consulting role or other equivalent experience
Working knowledge and expanded conceptual knowledge related to technology implementation
Developing proficiency with current technologies
Understands key business drivers and how to leverage software capabilities to support clients
Demonstrated analytical and problem-solving skills with good attention to detail
Ability to prioritize multiple tasks in a fast-paced, team environment
Effective interpersonal and communication skills with an ability to maintain positive working relationships.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.