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Veterans Affairs, Veterans Health Administration Supervisory Pharmacy Technician in Wichita, Kansas

Summary The Robert J. Dole VA Medical Center is seeking to fill one full-time Supervisory Pharmacy Technician position in Wichita Kansas. This Supervisory Pharmacy Technician position would primarily work within the Inpatient Pharmacy Services. Salary range: GS-07: $43,683.00 - $56,790.00/annum Work Schedule: M-F, 8a-430p, but may occasionally work night, weekends, holidays and 8hour shift between 7a-10p. Bargaining Unit: Not Covered FLSA: Non-exempt Responsibilities Supervisory Pharmacy Technician duties include but are not limited to: Responsible for planning, organizing and reviewing work, administering personnel matters and dealing effectively with non-professional employees and union representatives in accordance with the Master Agreement. Responsible for developing schedule, planning and granting leave and rotating duties of assigned staff. Projects overtime and comp time requirements based on work load and staffing. Assist with developing performance standards that are realistic, challenging and support the organizational mission, vision, and goals. Ensures that employees meet performance standards and competencies. Identifies needed areas for process improvement. Effectively manages personnel and works towards resolving all labor relations issues. Reviews on yearly basis the Performance plans for subordinates and updates as required. Discusses plan on semi-annual basis with the employees. Submits employee signed evaluations within required time frames. Reviews staff performance for possible award nominations. Initiates counseling, disciplinary actions and separations based upon performance or behavior. Identifies and assesses workload volume throughout the day, making staff adjustments to meet organizational needs and goals. Supports the Affirmative Action/Equal Employment Opportunity Plan of the medical center. Collects, evaluates and analyzes data for reports, projects or statistical purposes as assigned. Insures that all technical staff, students, and volunteers are trained and fully comply with all processes and policies. Insures that all technical staff follows safety, privacy, computer security and pharmacy security policies. Serves as an information resource on all inpatient and outpatient operating procedures to all pharmacy employees and other services, responding to all inquiries within the employee's degree of expertise in a professional manner and referring all other inquiries to an appropriate individual. Communicate all problems to the Associate Chief in a timely manner. Understand the distinct phases of team development and applies the appropriate tools/techniques to help it deal with a variety of problems and situations. He/she is responsible for leading the team to consensus or otherwise dealing with issues that facilitate the team to closure on complex and sometimes emotional issues. Assesses the team's strengths and weaknesses and determines where improvements can be made. Responsible for the timely maintenance of technician dispensing of inpatient medications including: IVs, cart fills, point of care machines, ward stock, and controlled substances, procurement and emergency costs. Responsible for the timely technician dispensing of outpatient medications, including controlled substances and procurement. Responsible for all aspects of technician stocking of clinic areas. Responsible for coordinating the activities of phone technicians in timely, courteous and accurate response to the Veteran. Insures the proper operation and maintenance of all automated pharmacy equipment. Works with other services to obtain needed repairs and service in a timely manner. Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention. Insures all required basic pharmacy monitoring functions are complete including inspections and cleaning logs. Insures that customer contacts are handled in a positive customer centric problem-solving fashion. Performs all the duties of lower graded technicians, as required. Incumbent will be proficient in all pharmacy technician duties at all times by setting an example for productivity, behavior, and appearance and by meeting or exceeding "Satisfactory" in all performance standards of lower graded pharmacy technicians. Assists in effecting recalls of drugs, as required, by checking applicable lots and informing appropriate personnel. Incumbent insures completion of recording of all information in electronic tracking systems. Assists with training, orientation and retraining of employees consistent with medical center and pharmacy policies and procedures. Serves with considerable independence in all areas of pharmacy activity under the direct supervision of the Assistant Chief, Pharmacy Service, who is available to discuss matters affecting policy or other services. Functions with technical independence in all assigned areas. Keeps management apprised of trends/problems affecting any aspects of pharmaceutical services provided. Recognizes need for changes in policy and procedures and makes viable recommendations. Position Description/PD#: 00000/Functional Statement Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 5/14/2021. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education or Experience. A high school diploma or equivalent or 3 months experience as a Pharmacy Technician. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: --One year or more of inpatient pharmacy experience --Experience making chemotherapeutic IVs --Familiarity with USP 797/800 standards --Two or more years of supervisory experience Grade Determinations: GS-07 Requirements: Must have one year of experience equivalent to the next lower grade (06) which includes expanded distributive function assignments; for example, assignment as team leaders for specific process improvement teams involving technical areas or performing more highly complex duties including preparation of oncology agents for clinical pharmacy specialists. In addition, candidate must demonstrate the following Knowledge, Skills, and Abilities: 1. Ability to evaluate, analyze workflow, and coordinate work activities. 2. Ability to independently gather, evaluate, and analyze data to generate reports and/or for other projects/statistical purposes. 3. Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff 4. Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment. 5. Comprehensive knowledge of the procurement and formulary process. 6. Comprehensive knowledge of investigational drug policies and procedures. 7. Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures. 8. Comprehensive knowledge of, and ability to, analyze data in VA information systems. Please address the KSAs in your resume' as that will help us to best qualify you References: VA Handbook 5005 Part II, Appendix G28, Pharmacy Technician Qualification Standards. The full performance level of this vacancy is GS 7. Physical Requirements: The work is primarily performed while standing, though some work may require periods of sitting. The regular and recurring work of this position involves fine manipulating of products (e.g. labeling vials, counting pills, withdrawing and inserting liquids using syringes) and lifting of boxes. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.