Kansas Works Jobs

Kansas Works Logo

Job Information

Textron Sales Operations Support in Wichita, Kansas

Sales Operations Support

Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.



Reporting to the Manager, Sales Development and based in Wichita, KS, the Sales Operations role provides support to field-based sales professionals. Communicates extensively with prospects regarding sales and marketing matters.


  • Acts on behalf of Regional Sales Directors and/or Regional/International Vice Presidents regarding matters of sales and sales support.

  • Provides sales and activity reports, plan tracking and advises Regional/International Vice Presidents regarding trends, issues needing attention, etc. Develop solutions to a variety of complex issues.

  • Receives phone calls from prospects and conducts qualification/screening process regarding their financial capability and travel requirements to address the prospects needs and expectations.

  • Coordinates RSD activities to ensure all RSD's are aware of current state of affairs at Textron Aviation, with regards to aircraft availability, providing requested information, etc. Responsible for coordinating sales training.

  • Represents Sales at trade shows and special events including establishing and maintaining roster for all personnel. Follow up with appropriate sales team member with any leads or customer comments.

  • Plans and conducts specific special events on behalf of sales divisions; i.e., Regional Sales Meetings.

  • Responsible for having comprehensive knowledge of the technical aspects of our products. Communicates to sales personnel specific information regarding Turboprop and Citation and competitive products.

  • Actively address elements of the Wichita Visit Checklist with the Regional Sales Director.

  • Engage internal resources as defined. Proactively prepare additional customer topics based on discussion with RSD. All elements of the visit should align with Textron Aviation’s position as a world class sales organization.

  • Engage multiple layers of Production personnel during factory tours to ensure customers questions are answered by the most knowledgeable person.

  • Provide appropriate level of tour based on customer interest, i.e., low-impact, technical, highly manufacturing oriented, etc.

  • Ensure customer has rental car/hotel rooms as required. Facilitate pick up and drop off times at airport/hotel. Coordinate check out of company vehicles with Reception. Meet customer at airport as required.

  • Literature packs sent on behalf of the RSD, gift shop items (typical for international guests), sales engineering requests, ASR/Affiliate interaction. White Board tracking, air show support, new hire training/orientation.

  • Customize Electronic Data Warehouse and Salesforce.com to generate, reports as requested by Senior Management.

  • Act as supplemental support to CAM when multiple customer visits occur.

  • Act in lieu of the RSD on a customer demonstration flight.

  • All appropriate information about the customer provided to Flight Ops/Dispatch in advance of the flight.

  • Ensure catering requirements are addressed – note special dietary restrictions or cultural issues.

  • Debrief with RSD/Business Leader upon completion of demo. Also provide customer with sales material requested during the flight.

  • Serve as safety personnel on flights.



  • Bachelor’s Degree in:

  • Business

  • Marketing

  • Engineering

  • Other related fields

  • Minimum 2 years’ relative business or aviation related experience required.


  • Ability to work in a matrix environment.

  • Ability to execute projects based on direction from multiple sources, while maintaining effective relationships

  • Effectively utilizes time and organizes priorities well

  • Action oriented and seizes opportunities

  • Professional demeanor

  • Excellent verbal and written communication skills

  • Ability to work with the public, customers, and interdepartmental personnel

  • Excellent computer skills, including Microsoft Office products

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Kansas Tax Credit:

Join Textron Aviation’s Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Visit https://www.aircapitaloftheworld.com/taxcredits for more information on the tax credit.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation
Primary Location: US-Kansas-Wichita
Job Function: Sales
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Standard
Shift: First Shift
Travel: Yes, 15 % of the Time
Job Posting: 06/10/2024, 1:31:30 PM
Job Number: 323810