Job Information
GraceMed Health Clinic Referral Coordinator in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12898616
Essential Role:Responsible for assisting providers with routine paperwork, such as home Health form, patient forms, etc. Responsible for the planning, implementation and follow-up of patient referrals.
Duties & Responsibilities:
- Schedules patients for ancillary tests and appointments with outside providers.
- Completes referral arrangements utilizing appropriate forms and maintains appropriate logs or paperwork for tracking referrals outside the clinic.
- Explains test or appointment preparation to patients for outside appointments.
- Obtains insurance pre-authorizations or referral confirmation as needed.
- Assists with pre-determining eligibility for Project Access, sends correspondence, faxes, and coordinates with the SRS Project Access staff.
- Communicates with Providers regarding patients referred for ancillary tests/appointments with outside providers regarding scheduling issues, results, follow-up and other necessary issues.
- Establishes professional relationships with outside providers, labs and medical facilities where patients are referred. Keeps professional communication ongoing to ensure quality patient care, timely referrals and smooth referral operations.
- Returns or receives patient phone calls during office hours or meets with patients in the office to coordinate referrals and appointments.
- Coordinates information necessary to those involved in the patient care process.
- Assists with the flow of patient charts from nurses station, medical records and provider areas.
- Communicates with front desk staff and supervisor regarding patient flow and services.
- Retrieves tests and/or consultation results from outside sources.
- Maintains and stocks forms and supplies needed in area.
- Maintains patient confidentiality at all times.
- Assists in the development and documentation of protocols related to his or her job functions.