Medova Healthcare Information Technology Coordinator in Wichita, Kansas

This job was posted by : For more information, please see: The IT Coordinator provides IT & software development technical and administrative support for the IS Department to ensure continued productivity, quality assurance, and process improvement.Essential Functions: Monitors and responds to incident tracking requestsTroubleshoot hardware and software issues with network, workstations, and printersMonitor and maintain vendor interface configuration, data, and integrityEngage vendors in support of hardware and software solutionsLead document management software initiativeIdentify and propose ways to increase productivity using technical solutionsProvide training to staff on software solutionsCreate queries and reports (SQL & Excel)Assist with software development product supportAssist with software development quality assuranceAssist in completing the HIPAA Risk and Security AssessmentsAbide by HIPAA regulations and other privacy policies at all timesMaintain an exemplary attendance and tardiness record following established company guidelinesDemonstrate ability to work well with other departments and all Medova staff membersComplete other tasks, as assignedCompetencies: Technical CapacityCustomer ServiceCommunicationProblem SolvingTeam EngagementTime ManagementRequired Education and Experience: High School Diploma or equivalent2 years of customer service2 years of technical support (desktop or networking)Preferred Education and Experience: Associates degree in IT or equivalent experience3-5 years technical support experienceExperience with LaserficheComputer Skills: Microsoft OutlookMicrosoft WordMicrosoft ExcelSQL (preferred)Terminal Server (preferred)Information Security Best Practices (preferred)Microsoft Active Directory (preferred)Position Type and Expected Hours of Work: Full-timeMonday-Thursday 8am-5pm; Friday 8am-4pm (firm)Work Environment: Professional office environmentStandard office equipment such as computer, server, phone, and copier/scanner/faxTobacco freeJob Type: Full-timeExperience:Laserfiche or document management: 1 yearcustomer service: 2 yearstechnical support: 2 yearsEducation:High schoolLocation:Wichita, KSRequired work authorization:United State