Kansas Department of Commerce Humana Training Specialist (Wichita, KS) in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11468162
Humana Training Specialist (Wichita, KS)
The Training Specialist is responsible for providing assessments, planning, developing, delivering, and evaluating employee training. The Training Specialist will also oversee implementing effective methods to educate/enhance individual and team performance with the ability to recognize opportunities of improvement.
Assessment of Training Needs. Typical tasks: provides and/or develops guidelines and methods to assess training needs; conducts surveys to determine training needs; consults with all levels of management regarding individual, or organizational problems and assists in identifying training-related solutions when appropriate, identifying specific outcomes of training, develops or assists in the development of curriculum to achieve company goals and objectives; monitors training plans and updates depending on changing training needs; advises management of training needs.
+ Development and Delivery of Training. Typical tasks: provides technical expertise regarding training design, methods, and techniques to trainers, managers, and supervisors; coordinates planning and program development of technical training; designs, implements, and delivers supervisory training as directed by the Call Center Manager; conducts train-the-trainer courses for trainers, supervisors, and managers as needed.
+ Training Evaluation. Typical tasks: develops training evaluation criteria and methods; assists management to develop monitoring mechanisms, such as action plans to determine the effectiveness of training; reviews out-service training to determine its relevancy to the organization; evaluates training provided by outside contractors to ensure it met organization needs; determines the effectiveness of training by reviewing electronic evaluations of trainee and discussions with management.
+ Training Administration. Typical tasks: develops or assists in the development, writing, interpreting, and monitoring of training policies, procedures, and manuals; coordinates and maintains systems, at times computerized, for training records, nominations, selections , evaluations, equipment, and training facilities.
+ Miscellaneous. Typical tasks: participates in special studies and projects regarding new systems, programs, policies, or procedures; attends training and other developmental activities and keeps current on developments in the training field to maintain a high level of knowledge and competence; performs other duties or special projects as required.
+ Experience coaching/mentoring and facilitation.
+ Ability to communicate effectively; orally and in writing.
+ Able to utilize personal computers and associated software, including Microsoft Office applications.
+ Possesses and applies a broad knowledge of training and development techniques, tools, and processes.
+ Ability to present/facilitate a wide variety of training to diverse audiences.
****Viable Candidates Identified ****