Kansas Department of Commerce Human Resources Coordinator (HR Coordinator) in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10671963


Company Description

American Directions Group does a wide variety of telephone surveys, usually political and customer satisfaction surveys.' We call people to ask them their opinions on various topics or products.' There is no sales involved.' We have been in business for over thirty years and are now opening up a new center in Wichita, Kansas.' This is an exciting opportunity to start with a company at inception as there will be tremendous opportunity for advancement as we grow.

Job Description

The Human Resources Coordinator is a key role and is responsible for a variety of office management and human resource support duties.' Working under the Director of Operations the HR Coordinator will assist in the creation and growth of the new center and be relied upon to help create center specific standard operating procedures.'' Duties to include;

Serve as the point person for daily interactions with call center employees

+ Make and field calls daily to confirm employee schedules that day

+ Serve as employee advocate for any escalated issues that are presented

+ Coordinate employee requests for schedule changes and time off

Maintain company records

+ Create and maintain both physical and electronic employee files

+ Create and maintain updated employee schedules to accurately communicate expected nightly attendance

Human Resources Duties

+ Interview and hire potential applicants