Job Information
Kansas Employer Full-Time Teller - Wichita, KS (West) in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12917251
Responsibilities and Expectations
- Accurately Perform Financial Transactions and Functions
- Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
- Balance transactions and cash daily.
- Approve transactions for other employees within your assigned approval authority limit, if applicable.
- Assist in management of bank cash levels as delegated by a manager or supervisor.
- Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
- Adhere to operating procedures and protocols.
- Build Client Relationships
- Conduct professional client conversations that build and sustain trust and credibility.
- Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
- Promote bank products and services, within and outside of the branch.
- Proactively make referrals to bank partners that result in additional revenue to the bank.
- Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.
- Deliver a Consistently Superior Client Experience
- Demonstrate excellent customer service skills.
- Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
- Respond to routine client inquiries and requests.
- Demonstrate Compliance with Applicable Laws and Regulations
- Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
- Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
- Actively work with clients to understand each clients normal account activity, as appropriate for this position.
- Complete periodic compliance training.
::: {align="left"} Required Skills & Education :::
- High School diploma or equivalent
- Cash handling experience preferred
- Customer service experience
- Excellent interpersonal, verbal, and written communication skills
- Computer proficiency in Windows-based system
- Ability to maintain a high degree of confidentiality
- Strong attention to detail and organizational skills
- Capable of working with a team
- Aptitude for math
- Ability to travel to Wichita, KS for required training your first week on the job