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Kansas Employer Dispatcher in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12885399

Dispatcher

Administrative

Wichita, KS, US

2 days agoRequisition ID:1049

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Salary Range:\$22.00 To 25.00 Annually

Tired of just a job? JOIN OUR TEAM!!!! Our actions reflect our vision to promote and foster innovation, passion, and opportunity!! Start a CAREER!

COMPENSATION AND BENEFITS

We are pleased to offer a competitive hourly rate of\$22.00 - \$25.00depending on experienceplus overtime.

We are pleased to offer a competitive andcomprehensive benefits programto our valued employees and their family members,.

JOB SUMMARY

Join our TEAM! Brundage-Bone Concrete Pumping, Capital Pumping LP and Eco-Pan, Inc. (also known as Concrete Pumping Holdings the holdings company NASDAQ: BBCP) has an immediate opening for a full-time Dispatcher based in ourWichita, KSlocation. Reporting to the Lead Dispatcher, this position will workIN OFFICE Monday Fridayfrom 8:30am - 5:00 pm with the possibility of extended hours as business needs dictate. A prompt a reliable member is a must.

This position is responsible for the scheduling and dispatching concrete pumps, operators, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs while applying cost efficiencies, safety, and regulatory requirements. This position requires a high degree of multi-tasking as there are multiple phone lines and high call volumes throughout the day while organizing inquiries for different company location. Applicants must be comfortable in these environments while demonstrating strong computer/technical skills to facilitate orders/changes/communications etc.

ESSENTIAL JOB DUTIES

  • Relay work orders, messages, and information to or from customers, suppliers, operators, work crews, and supervisors.
  • Confer with customers and supervisors in order to address questions, problems, and requests for service or equipment.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
  • Research map/location information via the internet and other means to appropriate direct employees to job sites.
  • Maintain companys standard for Federal DOT requirements for all DOT licensed drivers, including Hours of Service, medical card and drivers licenses.
  • Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
  • Manage all COD accounts to insure payment is received by the company on or before the scheduled work order.
  • Receive and prepare work orders.
  • Prepare, maintain, and communicate daily work schedules.
  • Prepare maps and distribute to operators.
  • Record and maintain files and records of customer requests, work or services performed, changes, expenses, inventory and other dispatch information.
  • Job duties may include accounts payable, accounts receivable, and collection activities. Collect, process and post incoming checks, process lien waivers and Certificates of Insurance.

SUPERVISION EXERCISED

  • This position does not supervise other employees, although it does coordinate the scheduling activities of other positions.

REQUIRED EXPERIENCE AND SKILLS

  • Exceptional written and verbal communication skills. Excellent relationship management skills. Outstanding phone etiquette.
  • Ability to manage under pressure demonstrating exceptional multi-tasking skills and competing priorities. Outstanding time management skills.
  • Highly organized with the abi lity to follow through in a fast-paced environment.
  • Excellent judgment and decision making skills. Able to consider relative costs and benefits of potential actions to choose the most appropriate one.
  • Must have a working knowledge of the local area.

WORKING CONDITION

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