Kansas Works Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13092682

Summary

Leads the Event Services department including Event Manager, Event Coordinator, Guest Experience Manager, Event Security, 24-hour security, Sheriffs officers, and stagehands. Additionally, oversee 3^rd^ party subcontractors including 24-hour on-site security at INTRUST Bank Arena, event/t-shirt security, show runners, and EMS while ensuring safety and security of facility on event days and non-event days. Provide support to Capitol Federal Amphitheater as requested.

Responsibilities:

• Serve as event lead for specific events as needed.
• Assign event leads and Manager on Duty on an on-going basis and distribute monthly event calendar.
• Plan, organize and assign assignments for the Department personnel including Event Manager, Guest Experience Manager, and security account managers.
• Ensure successful event coordination activities by supervising and training event staff.
• Be a resource for event coordination, services, and event staffing, Manager on Duty schedules, security, crowd and risk management, law enforcement, fire, and safety personnel; and ADA compliance.
• Ensure Event Services departmental expenses and contracted labor involved with all events is submitted timely per each event.
• Prepare estimated annual department budget along with capital requests.
• Coordinate with marketing department all media entry into the building before, during or immediately following events.
• Maintain our brand image and generate positive public relations with guest and staff.
• Negotiate sales and other services the facility may be able to provide for events and work closely with GM, Director of Sales, and the Booking Department.
• Develop operating procedures customized to the specific needs of the facility and consistent with the goals and objectives of the client, venue and ASM Global.
• Manage, coach and counsel subordinate supervisors who oversee employees in various functions.
• Attend weekly director meetings. Conduct quarterly security committee meetings, weekly production meetings, department meetings and event security meetings to discuss procedures, problems, and changes. Develop and maintain a harmonious working relationship with all facility departments.
• Ensure all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations, and emergency procedures are followed. Develop program to train all employees on fire/life safety and emergency procedures.
• Implement procedures within the department to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business.
• Authorize the requisition of equipment and supplies within budget guidelines.

{=html} <!-- --> - Assist in the preparation and negotiation of service agreements for event services security, event staffing, IATSE (stagehands), and other agreements as needed. Review contracts for compliance with event and/or government specifications and suitability for occupancy. - Act as liaison between IATSE and the venue and assist however needed in contract negotiations and on-boarding of IATSE to ASM Global payroll. - Act as liaison between tenants, facility contractors and county emergency personnel as needed. - Develop and implement emergency procedures, and safety and risk management policies. - Assist in the preparation and implementation of our internal employee training. - Responsible for organizing and leading self-promoted community events. - Assist as needed and/or lead First Aide/CPR/AED training for all full-time staff and super isors, including third party event partners. - Lead Active shooter, bomb threat and severe weather training along with tabletop discussions. - Lead venue security committee and participate in safety committee. - Work with Events Department staff to schedule and coordinate K-9 units for bomb detection sweeps as requested. - Serve as facility liaison with all local emergency authorities and coordinate and encourage on-site trainings. - Work extended and/or irregular hours including nights, weekends and holidays as needed. - Support ASM Global at Capitol Federal Amphitheater by providing event-related support both for advance calls and day of show, along with possible setup and teardown of events. - Position requires the ability to work at all local ASM Global venues. - Other duties as assigned.

Other Qualifications:

• Ability to prioritize multiple projects and meet strict deadlines.
• Ability to work under minimal supervision.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.
• Must have professional attitude and appearance.

Physical Demands:

This po