Koch Agronomic Services Director of Customer Solutions in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10643196 nWho are we? Watch to find out!nn

Koch Agronomic Services is seeking a motivated and self-driven Director of Customer Solutions to join our Marketing team in Wichita, KS.

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A Day In The Life Typically Includes:

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+ Sustain customer loyalty through developing outstanding customer experience.

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+ Work with senior management to develop customer experience strategy, project scope and priority of initiatives.

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+ Lead team members to identify opportunities for process simplification and improvement.

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+ Conduct company-wide analysis to identify and understand all customer touch points (aka Value-Chain Analysis and Advantaged Customer Experience) and communication.

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+ Drive development and implementation of customer segmentation framework.

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What You Will Need:

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+ 10+ years experience in the Crop Protection, Agricultural or Value-Added industry

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+ Experience performing or supporting a value-added portfolio

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+ Customer Relationship Management experience

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+ Bachelor's of Science degree in Marketing, Communication or business-related degree

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What Will Put You Ahead?

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+ Knowledge of and relationships with Ag industry value chain players (e.g. Distributors/Retailers) and the products/services they provide

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+ Knowledge of the Agricultural industry value chain (e.g. manufacturers -> distributors -> retailers -> growers)

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+ MBA

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Want to learn more about KAES?

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This role is not eligible for visa sponsorship.

nSalary and benefits commensurate with experience.nWe are an equal opportunity employer. Minority/Female/Disabled/VeteranExcept where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.nThis employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdfFollow us VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO