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IQVIA Director, eClinical Technology - IQVIA Biotech in Wichita, Kansas

POSITION TITLE: Director, eClinical Technology

REPORTS TO: Vice President, Data Operations or Designee


To provide strategic leadership for the evaluation of eClinical technology as it relates to IQVIA Biotech operations in general and Data Operations specifically. To assist with cross-functional implementation and training related to chosen technologies. To assure that IQVIA Biotech is on the cutting edge of technology awareness and to support Data Operations and Business Development in leveraging this IQVIA Biotech technology expertise as a market differentiator.


  • General TechnologyResponsible for the identification, assessment, and recommendation of software and standards required for support of IQVIA Biotech Data OperationsAssist with the coordination of cross-functional efforts to standardize IQVIA Biotech business practices that increase company competitivenessProvide input into and oversee the execution of Computer Systems Validation as it relates to relevant technologies

  • Vendor ManagementParticipate in professional organizations, conferences and meetings.Create and manage the governance charter for Data Operation vendors.Streamline communication path(s) for issue escalation with data operations vendors

  • Business Development supportParticipate in the design, development and presentation of materials related to eClinical technologies products and vendors.Identify business development and "add-on" sales opportunities related to technology

  • Contracting/BillingParticipate in defining standard scope of work and contract text for Data Operation vendors Ensure vendor adherence to contract terms and ensure that contract terms appropriately link performance to compensationAssist IQVIA Biotech project teams with the review and execution of relevant vendor contracts.Assists with retrieval of unearned study costs advanced to vendors

  • Project team support/ TrainingWork with project teams to assure quality, timeliness and deliveryCommunicate to project team risk factors that may jeopardize the success of a deliverableCollaborate with IQVIA Biotech Training to develop materials needed for customized technology training

  • Strategic LeadershipEvaluate new technologies and advises management on risk / benefit and applicationLeads technology-related initiatives to meet business goalsCollaborates with IT and key stakeholders across larger organization to optimize processes around technology use and share lessons learnedSupports implementation of DCT offering

  • OtherWrite and distribute performance reviews for direct reports; review and approve performance reviews for other subordinate staffCreate and implement new processes where needed to improve efficiencyAssist with QA vendor qualifications (and re-qualifications)Perform additional duties as assigned by management


  • Experience with business planning, budgeting and cost control.

  • Understand the business issues and data challenges of the organization and industry and provide solutions for issues and challenges.

  • Demonstrated ability to form strong working relationships across functional boundaries

  • Excellent written and verbal communication skills, including presentation and negotiation skills

  • Excellent ability to educate non-technical clients and internal users on eClinical technology concepts and operations.

  • Excellent ability to write clear and concise instructions, action plans, procedures and status reports.

  • Ability to travel domestically and internationally as requested (up to 25%).


  • Very little physical effort required to perform normal job duties


  • Bachelor's degree in one of the life sciences, or equivalent knowledge and experience, and

  • 10 years of experience in pharmaceutical industry and/or contract research organization, and

  • 5 years supervisory experience, and

  • 5 years working in the evaluation and/or implementation of technology in the clinical research industry.


This position is classified as exempt under the Fair Labor Standards Act; employees are not eligible for overtime compensation.



IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

EEO Minorities/Females/Protected Veterans/Disabled