The Arnold Group* Customer Service Representative - Direct Hire (Park City) in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11482925 Customer Service Representative
Park City, KS
Order Type : DirectHire
Pay Rate/Range: $16.50/hr plus potential for bonus. If you are interested in applying for this role, please submit your resume to firstname.lastname@example.org.
Start Date: Immediate
Description: The Customer Service Representative/ Account Manager (CSR) is at the forefront of our customer experience and is the representation of our company in our 3PL distribution environment. As a CSR you are the main voice and body between the customer and the warehouse operations. In this important role, the CSR acts as the point person for our customer and will handle all inquiries, process orders and field issues. Additionally, the CSR is the main source of information on what our customer expects, which will help in the direction of the daily work flow. The CSR will help initiate action to prevent the occurrence of any problems relating to product, process, and quality system. They also help in identifying and recording any problems relating to the product, process, and the quality system and provide recommendations for solutions to ensure that United Warehouse Company is meeting our customers’ expectations.
+ Two year’s Customer Service experience in warehousing or similar type industries
+ Knowledgeable with computers, specifically Microsoft based applications
+ Proficient with Microsoft Excel
+ SAP / ERP based software experience preferred but not required
+ At least one-year experience processing orders, transactions and or requests
+ Direct business-to-business account management experience required
Job Type: Direct Hire
Shift/Schedule: Mon-Fri 8a-5p, minimum of 5 hours OT each week. During busy season will average 45-55 hours per week with occasional half-day Saturday's.
The Arnold Group is an Equal Opportunity Employer (EOE)