DH Pace Company Inc Customer Service Representative-Day & Evening shifts! in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11427107
DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Service Representative?to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions.
+ Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service.
+ Promote all products, services, and quote accurate pricing when appropriate
+ Gather information from the customer to ensure accuracy for our technicians.
+ Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need
+ Represent the company in a professional manner with good customer service and verbal communication skills
+ Maintain and promote a positive attitude toward customers regardless of the circumstances
+ Other responsibilities as assigned
This is an excellent?entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions!
+ High school diploma or GED required
+ Two (2) years of customer service experience, or administrative work preferred
+ Must be able to work independently with little supervision
+ Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks
+ Excellent verbal and written communication skills
+ Must be proficient with technical applications, including Microsoft Office Suites
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 50 locations in?24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.
Our comprehensive benefits package includes:
+ Competitive base pay
+ Medical, dental, and vision options
+ 401k retirement plan + match
+ Paid time off plan
+ And more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity