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DH Pace Company Inc Customer Service Representative-Day & Evening shifts! in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11427107


DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Service Representative?to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions.

Position overview:

+ Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service.

+ Promote all products, services, and quote accurate pricing when appropriate

+ Gather information from the customer to ensure accuracy for our technicians.

+ Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need

+ Represent the company in a professional manner with good customer service and verbal communication skills

+ Maintain and promote a positive attitude toward customers regardless of the circumstances

+ Other responsibilities as assigned


This is an excellent?entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions!



+ High school diploma or GED required

+ Two (2) years of customer service experience, or administrative work preferred

+ Must be able to work independently with little supervision

+ Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks

+ Excellent verbal and written communication skills

+ Must be proficient with technical applications, including Microsoft Office Suites

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 50 locations in?24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

Our comprehensive benefits package includes:

+ Competitive base pay

+ Medical, dental, and vision options

+ 401k retirement plan + match

+ Paid time off plan

+ And more!


Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.



Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity