Fidelity Bank Customer Service Manager in Wichita, Kansas
CUSTOMER SERVICE MANAGER
The candidate for this position must oversee the daily customer service operations of a retail branch. The candidate must possess strong customer service skills and expertise in new accounts and consumer lending, as well as proven ability to manage and motivate a branch.
Requirements for the position include a bachelor’s degree in a business related field (may be waived in lieu of experience), strong verbal and written communication skills, a minimum of two years supervisory experience within a financial/banking environment, a minimum of two years sales experience, and a minimum of five years experience working in customer service. The ability to work late and/or flexible hours is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)