Sedgwick County* Crisis Case Manager III in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/10834867 Employer: Sedgwick CountyDivision: COMCAREJob Title: Crisis Case Manager IIISalary: $15.205 HourlyVeterans' Preference is available for this vacancy. To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying. Job Description: Job Objectives:Work as part of a team providing crisis intervention to meet the needs of members of the community who are in crisis. This includes responding to telephone calls on crisis intervention lines. Assess current level of dangerousness for clients who report a psychiatric crisis both by phone and in-office. Provide crisis case management services, as needed. Work with adults and children to see that community resources are in place to meet the current needs of the client. Provide emergency services on a short-term basis. Assist with efficient functioning of the Emergency Services Office. Support suicide prevention efforts in the community while upholding the mission and vision of COMCARE of Sedgwick County.Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Employee must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Employee must quickly recognize emergency or sensitive situations and take appropriate action. Critical decision making and the ability to think through the consequences of a decision are essential in this position. Essential Job Functions:Direct ServiceProvide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls.Address the immediate needs of walk-in/cop-in clients who present in the office with a psychiatric crisis.Facilitate medication pick-ups.Support the clinical staff in the community by assisting with Mobile Crisis Unit calls.Transport clients to the hospital when applicable and necessary.Other duties as assigned by supervisor.DocumentationComplete all progress notes within agency/program standards.Documentation meets minimum Medicaid standards for content and quality.Completes Notes for Record to ensure the completeness of the medical record.Completes call logs to ensure important information is available to other providers.General Administrative DutiesProcessing Medicaid, state hospital, Level II and PRTF screens as they are received in the Emergency Services office, and recording the screen/s on the Emergency Services (ES) office electronic board.Processing half slips for walk-in and cop-in clients, including entering client information onto the ES office electronic board in a timely manner.Scheduling appointments as requested.Attend regularly scheduled staff meetings and other activities as assigned. Competencies:Collaboration/Relationship Building: Establishes rapport and personal connections, while maintaining professional boundaries. Builds constructive working relationships with clients/consumers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Ensures appropriate stakeholders are kept informed and that information shared is accurate and timely. Demonstrates good written, oral and listening skills.Detail Oriented: Ensures information is complete and a ccurate; follows up with others to ensure that agreements and commitments have been fulfilled. Follows process steps as outlined in standard operating procedures. Reviews materials to ensure they are accurate, clear, and concise. Performs follow-up to ensure quality of work product and/or actions completed.Resilience: Adapts quickly to change and easily considers new approaches. Remains flexible and open to new ideas and encourages others to value change. Understands changes in work tasks, situations, and environment as well as the basis for change. Thinks and acts effectively under pressure. Persists towards solutions and goals in changing circumstances. Overcomes obstacles to achieve results.Time Management: Shows ability to plan, schedule, direct work or self and others. Balances task requirements and individual abilities; organizes materials to accomplish tasks; sets high standards and well-defined, realistic goals for one 's self. Displays a high level of effort and commitment towards completing assignments in a timely manner; works with minimal supervision and is motivated to achieve. Job Standards:Minimum Qualifications Educational Requirements: Bachelor's degree or be equivalently qualified by work experience or a combination of work experience in the human services field and education, with one year of