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HealthCore Clinic Call Center Representative in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/11655991

HealthCore Clinic is looking for an energetic & talented person to join our progressive, state of the art medical office.

The primary role of this position

You will serve as the first impression of our practice by interacting with our patients. You will be an active team member by provide exceptional customer service and become an intricate component of our progressive team environment.

Minimum Requirements

This position will be directly supervised by the office manager and will be responsible for the following:

+ Maintaining call center duties for the clinical practice

+ Scheduling appointments

+ Patient and insurance verification

+ Greet and welcome guests as soon as they arrive at the office

+ Direct visitors to the appropriate person and office

+ Answer, screen and forward incoming phone calls

+ Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

+ Provide basic and accurate information in-person and via phone/email

+ Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

+ Additional duties as required


+ Professional attitude and appearance

+ Solid written and verbal communication skills

+ Ability to be resourceful and proactive when issues arise

+ Excellent organizational skills

+ Multitasking and time-management skills, with the ability to prioritize tasks

+ Customer service attitude

Ways to stand out as an applicant

Medical Front Desk experience

Medical insurance verification experience

Upbeat, positive, and professional character

Excellent customer service skills

Works well independently and in a team setting

More about HealthCore ClinicOur team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our patients. If you have a growth mindset and you thrive under pressure, you are probably a great fit for our team!

Job Type: Full-time


+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Disability insurance

+ Employee assistance program

+ Health insurance

+ Life insurance

+ Paid time off

+ Tuition reimbursement

+ Vision insurance


+ 8 hour shift

+ Monday to Friday

+ Weekend availability


+ High school or equivalent (Preferred)


+ Medical receptionist: 1 year (Preferred)

+ Customer service: 1 year (Preferred)

Work Location:

+ One location

Work Remotely:

+ No

Work Location: One location