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Caterpillar, Inc. Support Technician - Quality Department - 1st Shift in Wamego, Kansas

Career Area:

Manufacturing & Supply Chain

Job Description:

Support Technician - Quality Department - 1st Shift - Wamego, KS

Performs visual, mechanical, and nondestructive test and inspection of assembled, fabricated, and purchased parts; investigates quality problems to isolate source, and initiate changes to correct problems to ensure CWTS' compliance to quality standards.


  • Inspects units, piece parts, and assemblies to find defects.

  • Performs nondestructive testing under the supervision if an NDT Level III.

  • Collects and charts data for use of statistical process control.

  • Researches defects the source of the problem.

  • Interacts with Engineering Department for interpretation of prints and tolerances. Checks to show and explain quality needs.

  • Recommends changes in fabrication procedures.

  • Recommends changes to prints and/or bill of material.

  • Designs go-no go gauges to improve production needs. Assists in the determination of the most efficient way to rework product to minimize cost and time.

  • The position is a specialist within the group and provides interpretation and problem solving advice to others inside and outside of the department.

  • Typical internal customers include employees from two or more work groups in a Division.

  • The position's primary customers are internal.

  • The position is challenged to quickly and correctly identify problems which may not be obvious.

  • The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.

  • Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Internal Quality Certification, etc.

  • The position establishes quality standards consistent with overall quality goals.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 1-year vocational program after high school and three to five years of job-related experience.

  • B eginner level computer skills at minimum

  • Ability to read, analyze, and interpret professional journals, technical procedures, industry codes, and governmental regulations.

  • Ability to write reports, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of mangers, clients, customers, and the general public.

  • Ability to apply mathematical concepts to operations on such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

  • Ability to read and understand engineering drawings and specifications. Ability to interpret written standards and apply them to real life situations. Perform visual inspection and measurements, and then use that information to determine acceptability.

  • Ability to communicate effectively up and down the chain of command to deliver message of conformity to standards.


  • Previous experience in a manufacturing environment.

  • Previous experience in a quality team environment.

  • Direct interaction with Welding, Machining, Fabrication, and Painting experience is preferred.

  • Thorough knowledge of various engineering, manufacturing, and maintenance standards and practices and various Caterpillar systems. Ability to utilize a variety of computer software packages. Must be able to work with minimal supervision. By law, required certifications or licenses: BDT and AWS.

  • Experience in Microsoft applications including Excel and Outlook preferred

  • Experience in JD Edwards software experience preferred


This position will be a blended responsibility, 50% Piece Part Pre Deliver Inspection, 25% Records Clerk, 25% Warehouse/Paint QA Technician.

Shift: 1st Shift - Full Time

Hours: Monday - Thursday, 5:00 am 3:30 pm + possible overtime on Fridays

Starting pay rate: $22.42

Work location: Wamego, KS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.

This Job Description is intended as a general guide to job duties for this position and is intended for the purpose of establishing the specific salary grade. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.