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TTEC Vice President, Sales Executive - Federal (Remote) in Topeka, Kansas

Vice President, Federal Sales Executive - Federal (US Remote)

TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring a VP, Sales Executive covering the Federal Market to join the mission of transforming customer experience and bringing humanity to business. This position will be selling our comprehensive portfolio of best in class solutions to drive digital transformation within customer experience, the portfolio is known as Humanify Technology Platforms.

The Sales Executive will be going to market with a best of breed integrated omnichannel tech stack in the cloud. The offer goes beyond just omni technology, we take our customer engagement strategy to the next level incorporating technology and services including consulting, big data analytics, virtual agents, AI and Intelligent Automation. This position acquires new customers and drives revenue through directly creating demand, channel engagement (AWS, Google, Microsoft, Pega Systems, Automation Anywhere, LivePerson, Cisco and many others), pipeline, and closing business.

TTEC is a pioneer in customer experience, engagement and growth solutions. We have built an organization of top-producing sales executives who bring years of experience selling solutions designed to create exceptional customer experiences. Experience in this domain is key to consideration.

What the role entails:

  • Possess an in-depth understanding of cloud contact center technologies and solutions

  • Expert at cultivating relationships with decision makers in client organizations securing new business

  • Self-generation of leads via networking, cold-calling, referrals, and events

  • Meeting and exceeding all sales goals and quotas

  • Owns the full life cycle of the sales process from prospecting to close and maintains an accurate forecast with our CRM

  • Regionally focused franchise development and margin growth

  • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies

  • Maintains competitive knowledge and focus, continuously grow and develop professionally

Qualifications

  • 10 years direct sales experience selling PaaS, SaaS and or Professional Services in a Contact Center solutions environment

  • 4 years demonstrated experience selling to the Federal government

  • Grasp of Virtual Agent, Bot and Analytics as they apply to Customer Experience

  • Previous experience selling in AWS, Microsoft and Google Marketplace

  • Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations – and influence purchase and buying decisions focused on Customer Experience

  • A proven new logo hunter and closer who also is able to coordinate attack plans with channel partners

  • Ability to develop and conduct effective proposals and presentations with decision makers

  • Evidence of prior, consistent success exceeding or meeting targets for multi-year, multi-million dollar deals

  • Experience working independently and as part of a team in an urgent, rapid change environment

COMPENSATION & BENEFITS

The anticipated starting salary range for individuals expressing interest in this position is $140,000 - $160,000. This position also is eligible to participate in a sales incentive plan.

  • Benefits available to eligible employees include the following:

  • Medical, dental, and vision

  • Tax-advantaged health care accounts

  • Financial and income protection benefits

  • Paid time off (PTO) and wellness time off

Who We Are:

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 50,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.

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Job: Sales / Business Development

Title: Vice President, Sales Executive - Federal (Remote)

Location: CO-Englewood

Requisition ID: 03AXB

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