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Pacific Northwest National Laboratory Talent Acquisition (TA) Operations Coordinator in Topeka, Kansas


PNNL’s Human Resources organization is comprised of 70 plus committed professionals working to advance the interests of the lab and support scientific discovery and excellence. HR is engaged in a transformational journey to help PNNL meet its talent acquisition and retention goals through innovative benefits, compensation, learning, and workforce programs. We are on a mission to find a Talent Acquisition Operations Coordinator to join our Talent Acquisition team.

About PNNL & Richland, WA:

  • Located in the beautiful Pacific Northwest in the heart of Eastern Washington wine county , PNNL is the largest employer in the region!

  • 200+ wineries within a 50 mile radius

  • Over 300 days of sunshine!


  • 125 Public Parks and 10 Golf Courses

  • Only a short 45-minute flight (or 3 hour drive) from Seattle, WA or Portland, OR


The Talent Acquisition (TA) Operations Coordinator provides world class customer service--serving as the first line of support to both our internal and external customers for talent acquisition processes and systems. This role reports to the Talent Acquisition Operations Team Lead and partners closely with recruiters and recruitment/staffing coordinators in order to streamline people operations processes and ensure data integrity.

The TA Operations Coordinator:

  • Oversee the day to day TA support operations

  • Serves as a main point of contact in providing excellent customer service

  • Serves as a first point of contact for issues with TA systems and tools

  • Serves as the purchasing card (P-card) holder for Talent Acquisition; Protects the card and remains accountable for purchases made using the card

  • Maintains a comprehensive understanding of the cross functional processes within the HR team to best leverage process improvements

  • Oversees recruiting documents and resources on a shared repository to ensure material remains relevant and user-friendly

  • Assists with the coordination of talent acquisition events, including careers fairs and conference booth coordination and travel

  • Pulls recruiting data and metrics and shares regularly with TA leadership

  • Produces slide presentations, reports, and/or other documents for TA Leadership

  • Assists in collecting information to provide recommendations for Applicant Track system changes and process improvements, including surveys as needed

  • Assists in evaluating resources, tools, and processes and providing recommendations based on data-driven insights to improve productivity, performance, and compliance

  • Assists with the development and/or optimization of visually-appealing dashboards for the recruiting team

  • Supports, coordinates, and communicates change management efforts for TA policies and processes

  • Provides administrative support for recruiting functions, as needed

  • Responds to inquiries in a timely manner

  • Keeps a question-driven, curious, and open-minded approach to finding solutions

  • Performs related duties as assigned

Knowledge, Skills, and Abilities:

  • Enthusiastic mindset with the ability to thrive in an atmosphere of constant change

  • Excellent oral and written communication skills

  • Exceptional organizational skills

  • Strong process improvement skills

  • Strong computer and database skills in Microsoft Office

  • Strong coordination skills

  • Strong analytical skills

  • Excellent problem solving skills

  • Good time management skills

  • Strong collaborative, team-oriented skills

  • Ability to build strong business relationships to drive process

  • Ability to be flexible

  • Ability to creatively solve problems

  • Ability to analyze issues and propose solutions

  • Ability to juggle multiple and changing priorities in an extremely dynamic environment

  • Demonstrated ability to work independently, handle multiple tasks, and be willing to take initiative to solve problems

  • Ability to work autonomously and with ambiguity

This position is hybrid-based in Richland, WA; May be open to virtual options.


Minimum Qualifications:

  • High school diploma and 10+ years of relevant work experience or;

  • Relevant Associate's degree and 8+ years of relevant work experience or

  • Bachelor's degree and 4+ years of relevant work experience

Preferred Qualifications:

  • Applicant Track System experience, preferably iCIMS

  • Understanding of data and analytics

  • Experience with Microsoft Power BI

Hazardous Working Conditions/Environment

Not Applicable

Additional Information

Not Applicable

Testing Designated Position

Not Applicable

About PNNL

Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. At PNNL, our unified vision is bigger than any one of us. Together, with our unique skills and contributions, we are making an impact on the nation and the world. Join us and become part of this epic journey!

Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity

Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.

Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.

We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov.