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Summary The Supervisory Pharmacy Technician serves as the technician supervisor for Pharmacy Services and is responsible for the assigned technicians. Responsibilities include participation, oversight, and leadership in the pharmacy, such as filling and dispensing medications, ward stock and crash cart replenishment, repacking of medication for unit dose delivery, filling medications, preparing sterile products, procurement and inventory related to the automated dispensing cabinets. Responsibilities VAEKHCS is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf The position requires specialized knowledge of pharmacy operations and a comprehensive knowledge of VHA, VISN, and local formulary management guidelines and restrictions. MAJOR DUTIES AND RESPONSIBILITIES: Patient Care Duties Timely maintenance of all aspects of technician dispensing of inpatient medications including IV's, ward stock, controlled substances, and pharmacy automation devices Timely maintenance of all aspects of technician dispensing of outpatient medications, including controlled substances Ensures all required basic pharmacy monitoring functions are complete including inspections, temperature, and cleaning logs Ensures the proper operation and maintenance of all automated pharmacy equipment. Works with other services to obtain needed repairs in a timely manner Reviews vault reports daily. Verifies the completion of the 72 hour inventories, manages users in the vault point of care cabinet, verifies balance adjustments, destructions, and receipts for controlled substance delivery to ward stock. Investigates and reconciles daily discrepancies Patient care functions require in depth knowledge of computerized prescription records system and pharmacy software operating systems, CMOP dispensing and prescription tracking. Understanding of the VHA formulary process as well as assignment copay is required Perform direct patient care functions where assigned. Assignments may include but are not limited to our outpatient call center, patient aligned care teams, specialty clinics, central pharmacy booth, CBOC telehealth services, inpatient clinical services, domiciliary clinic and kiosk, community living centers, contract nursing homes, and centralized pharmacy dispensing window Must be able to understand, execute, and communicate controlled substance procedures Encourage pharmacy technicians to report actual and/or potential medication errors or adverse events and participate in quality improvement to promote patient safety Administrative/Program Management Coordinates, develops, and oversees the efforts of the assigned technicians in all pharmacy activities Works closely with pharmacy management in establishing overall operational policies and procedures in accordance with Eastern Kansas Hospital Policies and procedures, and VHA handbooks, manuals, directives, and memorandums Identifies and assesses workload volume throughout the day for the purpose of making adjustments designed to meet organizational needs and goals Ensures and documents that all technicians are trained, competent and compliant with all processes. policies, and procedures. Provides positive and constructive feedback to technicians to promote a positive and successful work environment Performs all duties of lower graded technicians, as required Will be always proficient in all pharmacy technician duties and will lead by example in productivity, behavior, attitude, and appearance Requires the ability to effectively communicate orally and in writing with Veterans, caregivers, providers, and other VHA personnel Follows all policies and procedures relating to medication management safety systems which include but are not limited to High Alert Drugs, Look Alike/Sound Alike Drugs, and use safety of Multi dose dispensing pens Responsible for scheduling, planning, and granting leave Reviews performance appraisals and initial competencies with all technicians. Provides, monitors, and documents all technician training checklists and requirements Assures all pharmacy employees receive on the job training of technician functions, policies and procedures that are required for their specific position SUPERVISORY CONTROLS Performs duties independently in most areas of pharmacy under the general supervision of the Pharmacy Operations Manager CUSTOMER SERVICE Relationships with management, co-workers, patients, and the public are consistently courteous, respectful, and cooperative in nature Employee will display a cooperative attitude and will effectively work together to implement the organization's mission and goals. Employee will ensure productivity is maintained at the established level for the program for which he/she is responsible. Work Schedule: Monday - Friday Day Tour - Off Tours as needed by the Department. Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: None Required. English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT).OR National Health career Association (NHA), Certified Pharmacy Technician (ExCPT) Loss of Credential. An employee in this occupation who fails to obtain licensure/certification/ registration within the required time frame, or who fails to maintain the required licensure/certification/ registration must be removed from the occupation, which may also result in termination of employment. For occupations which require an active credential (licensure/certification/registration) at all grade levels, at the discretion of the appointing official, an employee may be reassigned to another occupation for which he/she qualifies if a placement opportunity exists. For occupations which require an active credential (licensure/certification/registration) in assignments above the full-performance level only, at the discretion of the appointing official, an employee may remain at an appropriate lower grade level in the occupation when both of the following apply: the credential is not a requirement and a placement opportunity exists. Grade Determinations: Pharmacy Technician GS-9 Experience: Candidates must possess one year of experience at or equivalent to the next lower grade level (GS-8). AND Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work. Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent. Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers. Ability to train developmental pharmacy technicians and students. Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution. Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases. AND The candidate must demonstrate all the following additional supervisory KSAs: Skill in interpersonal relationships in dealing with employees, team leaders and managers. Ability to utilize staffing methodology principles to determine adequate staffing to coordinate and manage workflow and work activities within pharmacy. References: VA HANDBOOK 5005/15 PART II APPENDIX G28 Physical Requirements: Functional Requirements: heavy lifting (45Ibs and over); reaching above shoulder; use of fingers; walking (3 hours per day): standing (8 hours per day); kneeling (2 hours per day); repeated bending (4 hours per day); both legs required; ability for rapid mental and muscular coordination simultaneously: near vision correctable at 13" to 16"; far vision correctable in one eye 20/20 and to 20/40 in the other; ability to distinguish shades of colors; hearing (aid permitted). Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.