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Travelers Insurance Company Subrogation Claim Account Executive in Topeka, Kansas

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim, Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$94,100.00 - $155,200.00

Target Openings


What Is the Opportunity?

As part of the Subrogation Alternative Recovery and Monetization strategies this position will assist the QuantumSubro leadership team with the development of sales strategies, documentation of sold deals and development of strong client relationships. This position will also be accountable for the development of innovative marketing efforts while also collaborating with the Subrogation Product team, Subrogation Major Case, the Field Recovery Centers, and other key stakeholders in the accomplishment of their responsibilities while maintaining overall responsibility for service commitments.

This is a hybrid position that can be located out of any Travelers claim center office location nationwide.

Travelers offers a hybrid work location model that is designed to support flexibility. #LI-Hybrid

What Will You Do?

  • In collaboration with the QuantumSubro leadership team, support immediate and long-term business strategies to achieve profit and growth objectives through responsible marketing, sound evaluation, and contract development.

  • Build relationships with prospective clients and respond to providers of Request for Proposals (RFP’s) including primarily small to mid-size carriers as well as self-insured clients and secondarily, through brokers, agents, consultants, and where the opportunity exists directly with the Risk Managers.

  • Move qualified opportunities for new business through the RFP process.

  • Coordinate with the Subrogation leadership on loss pick development, packaging of proposal and pricing, and all other activities necessary as part of the quote process.

  • Lead the proposal development process, the completion of new account service presentations and the onboarding of new accounts across all aspects, internal and external, for the successful transition to QuantumSubro handling.

  • Document the sold deal and secure the executed Claim Service Agreement/Contract enabling a timely and complete service transition for new clients.

  • Manage the account stewardship process involving appropriate internal resources and conduct/attend meetings as necessary (i.e. Transition Meetings, Midterm reviews, and Renewal Meetings) to facilitate a strong account partnership. Intervene as necessary to ensure commitments are fulfilled.

  • Develop and maintain solid relationships with accounts and be the focal point for service initiatives and delivery to the clients. Also, become the primary service contact with client third parties in regard to their accounts.

  • Aid Subrogation leadership with the complete recovery and contingency remittance reconciliation process.

  • Facilitate the coordination of a timely and smooth renewal process with the DVC.

  • Maintain joint responsibility with the Subrogation leadership to support profit, growth and expense management goals.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor’s degree preferred

  • Travel will be required for this role and may be up to or beyond 25%. Travel would be anywhere across the US as well as local driving required and would include international travel (Canada).

  • 5-7 years sales or client servicing experience within the insurance service industry, including comprehensive knowledge of industry practices and company operations and distribution channels.

  • Subrogation experience and knowledge of Subrogation Industry preferred. Claim handling experience preferred.

  • Effective and adaptable communication skills and style: verbal, written, personal presentation, and listening. Solid knowledge of Microsoft and Lotus products and the ability/willingness to learn and use new technology.

  • Experience in using various automation tools and systems to effectively support distribution system management.

What is a Must Have?

  • • High school diploma or GED required.

  • • Four years Claim handling experience with exposure to/or handling of coverage and liability issues.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .