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Fiserv Senior Product Manager, Cash Portal in Topeka, Kansas

What does a great Senior Product Manager do?

The Sr. Product Manager helps the business understand and deliver to the market functionality that our Enterprise clients and prospects need to be successful. They work with internal groups, like Senior Management, Development, Sales, Marketing, Professional Services, and Support, as well as with our customers to define the strategies, broad capabilities, and detailed functions of our cash management and cash automation products. The Sr. Product Manager will be responsible for product strategy and innovation. They will “own” the components of the data platforms, will participate in product positioning, project management, sales support, and customer support. This is a fast-moving position, requiring the Sr. Product Manager to search for new ways to accomplish traditional tasks, to understand the market, to challenge the status quo and to be confident presenting business cases. You can look forward to interaction with many different areas of the Fiserv business and being part of a Fortune 500 organization.

The Sr. Product Manager reports to the Director of Product Management for Cash & Logistics, has no direct reports, and works under general supervision, providing significant input regarding his / her products and their management and direction. This position includes significant internal and external client and market interaction, and as such requires strong professional presence, communication, and decision- making skills.

As a Sr. Product Manager, you can look forward to:

• Product Lifecycle Management, managing the entire lifecycle of cash management solutions from inception, through engineering design and development, deployment, commercialization, enhancement, and retirement of solution

• Identify product opportunities and partnerships that solve market problems, applying research, data analysis, client feedback, and cross channel teams. Champion with Client Solutions Consultants, Client Executives, Sales, and Product Development, for executing these activities

• Grow and maintain knowledge of cash automation, cash management, and cash optimization technologies and industry trends with an eye toward a market shift to managed service solutions

• Evaluate and quantify market needs to opportunities; to support new investments and target market with strategic focus on the “what” to build for our clients and to win new business

• Identify competitive and alternative product enhancement offerings and develop a strategy for winning against the competition with planned execution in 1-3 years

• Analyze whether to buy, build, or partner to complete the desired solution for the target market

• Maintain and communicate the quarterly product road map plans detailing product definition and delivery

• Engage with Operations, Client Executive and Service Executives to ensure client satisfaction is being addressed with appropriate focus is place on product stability and quality

• Inform and direct Product Development Teams with clear definition of desired product features, prioritization, and desired delivery dates for both short term roadmap and long-range planning

• Collaborate with Architecture, Development, and Delivery representatives to achieve desired outcomes through successful delivery of the product releases and supporting ceremonies and activities around Agile methodologies

• Lead and support cross-team activities and Fiserv-wide initiatives, across multiple product management and business unit organizations across channels

• Review and manage client enhancement requests, collaborating with Director of Product Management to determine feasibility of requests, prioritization and scheduling. Provide disposition update to clients on a timely basis

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Basic Qualifications for Consideration:

• Bachelor’s degree (BS or BA) or 10 years’ cumulative experience in financial services or technology industry

• 5 years of experience in technology, software, or financial services-related Product Management and/or Business Analysis

• Working knowledge of Agile software development methodology

Preferred Qualifications for Consideration:

• Familiarity with Treasury Management, cash vaults, cash management or similar ecosystems

• Familiarity with APIs, some knowledge of python and/or Java and SQL

• Demonstrated leadership and organizational skills--Ability to lead across Agile team of peers with patience and influence

• Extraordinary ability to think strategically and analytically coupled with strong written communication skills

• Ability to synthesize information from clients and market research to develop actionable recommendations and gain consensus from peers and leadership

• Experience in creating product roadmaps and release scheduling that support product strategies

• Strong results orientation and passion for products with demonstrated track record of success

• A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment excelling at time management

• Highly collaborative work style with the ability to negotiate, influence, and maintain effective business relationships

• Experience effectively working with geographically distributed teams

• Self-directed, self-motivated, takes initiative, is resourceful, and welcomes new challenges

• Strong decision-making skills with highly effective multi-tasking capabilities

• Travel required: Domestic travel as needed, up to 15% annually

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