Salesforce.com, Inc Senior Director, Professional Services Strategy in Topeka, Kansas
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Customer Success Group
The world’s highest concentration of Salesforce experts are found on our Salesforce Professional Services team. This unmatched expertise translates into business solutions for our clients that push the boundaries of what’s possible, giving our clients a competitive advantage that drives bottom-line results.
We are looking for a leader to join the Salesforce Professional Services COO organization, responsible for leading Strategy and M&A Strategy. The position offers the opportunity to join a fast-paced team, responsible for overall strategy for the Professional Services business, and leading the Professional Services M&A strategy and integration efforts.
An ideal candidate has a strong background in management/strategy consulting, and/or internal strategy experience with a deep understanding of professional services as an industry; intelligence, flexibility, critical thinking, influence, organization, and self-motivation are crucial in this role.
Lead a rotating set of pivotal initiatives related to the Services business, taking open-ended desired outcomes and developing / implementing an approach, conducting research / analysis, and synthesizing information into thoughtful recommendations
Potential initiatives include acquisition integration strategy / planning, organizational and operating model strategy, global delivery model strategy and planning, new market analysis
Update and refine Professional Services strategy, including developing required strategy documents on an ongoing basis, as needed
Partner with the Professional Services analytics organization to develop data-driven insights and points of view
Own M&A strategy across business, including target selection / evaluation, due diligence, and a rotating set of acquisition integrations of services teams, working collaboratively with CSG M&A, Salesforce Corp Dev, acquired businesses, and legacy CSG Professional Services teams
Develop high quality presentations / documents / analyses that communicate recommendations
Socialize and work with field and operations team to implement initiatives
Grow and develop strategy team over time
10+ years experience in combination of management consulting, corporate development, and business line roles (experience with professional services is required)
Stellar problem solving skills: proven ability to structure sophisticated problems, develop solutions with little guidance, and craft high quality, detail oriented outputs
Strong communication and stakeholder relationship building skills
Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
Ability to succeed in a collaborative, fast paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency
Organized and efficient, results-oriented and able to move forward without complete information, very comfortable working in ambiguity
Strong executive-level visual and verbal presentation skills
Team leadership experience and skills developing hard-working teams, “win as a team” attitude and approach, overall willingness to feedback and growth mindset
Enterprise software / Software-as-a-Service experience (SaaS)
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.