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Oracle Senior Cloud Technical Leader, Advanced Customer Services/ Advanced Services Engineering (ASE) in Topeka, Kansas

Job Description

Client advocate that provides product expertise and translates their needs into integrated solutions.

Responsible for translating the client’s business needs into specific systems, applications or process designs for very large complex IT solutions and integrating architecture. Acts as an advocate for the client, as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities.

Acknowledged authority within the Corporation. Provides leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 175800 in the subject line of the email.


The Cloud Technical Leader (CTL) is responsible for ACS customer service solutions for private and public multi cloud technologies including Infrastructure, Networks, IaaS, PaaS and Middleware, Database (DBaaS) and Applications(SaaS). Service solutions include as well Systems Management, Backup&Recovery, High availability, Disaster Recovery and Security. The CTL has a solution-oriented attitude and understands the Customer Business and industry requirements to derive the best service solution for provisioning and operations.

Key Responsibilities:

  • Drive the deployment of the customers’ workloads to Oracle Cloud by providing deployment guidance, supporting development of the customers’ cloud adoption model, and providing appropriate recommendations to overcome blockers.

  • Provide hands-on assistance to Oracle’s Top Tier customers in design, implementation and rollout out Oracle and allied products to meet business needs

  • Accelerate consumption in high potential customer accounts by providing deep technical expertise. Lead deployment of projects, creation and delivery of technical content, with a dedicated focus on Oracle cloud services, and lift and shift of customer workloads from OnPrem to Oracle Cloud.

  • In this role one will engage with a wide cross section of internal and external partners – development, support, Oracle consulting services, and third-party partners to drive Oracle Cloud adoption efforts.

  • Management of large and complex service solution in a large enterprise or service provider

  • Positive, resilient and creative attitude in front of challenging situation.

  • Open/agile approach

  • Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization

  • Ability to convey complex information in a succinct and easily digestible manner.

  • Quickly grasp new or emerging technologies and their fit within customer’s strategy.

  • Understanding of ACS Cloud Service Portfolio

Preferred Technical Skills and Experience:

  • 10+ years of work experience in any combination of engineering, product management and consulting with increasing responsibilities, with at least 5+ years as Cloud Architect with whole stack expertise.

  • Overall good knowledge of Oracles private, hybrid and public cloud solutions

  • Hands on skills administrating and implementing multi-tenant applications, Big Data, Databases (NoSQL and SQL)

  • Knowledge and understanding of all aspects tuning, software configuration, memory usage, data access, data manipulation, SQL, and physical storage.

  • Install, implement and use open source software like Grafana/Prometheus for enterprise wide deployments

  • Understanding of systems, network, storage, identity and web technologies

  • Knowledge and use of REST APIs

  • Analysis of cloud strategies, design and development of tools for Oracle Public Cloud

  • Proven ability in performing rapid assessments of clients’ internal technology landscape and targeting use cases and deployment targets for Public Cloud technology.

  • Ability to on-board seed systems onto Public Cloud and provide guidance in the platform evaluation.

  • Hands-on experience with at least two clouds (AWS, Azure, OCI, GCP)

  • Understanding of Data structures and algorithms

  • Proficiency in shell scripting, Python and either Java or C++ Conversant with containers and DevOps paradigm

  • Exposure to Oracle Database and Applications - e-business suite, PeopleSoft, JDEdwards and configuration experience preferred.

  • Exposure to Oracle Middleware Experience – weblogic server, coherence, SOA, IDM preferred.

  • 3+ years of experience in design and implementation of Oracle products in Oracle or other 3rd party clouds desired.

  • Two full cycle implementations of Cloud desired

Professional Skills

  • Proactive communication using the appropriate content and distribution.

  • Displays a professional image in front of the customer. Able to convince customers and others to own point of view. Acts as a trusted advisor (a source of truth) to the customer

  • Proactively works towards objectives and goals, delivering expected and agreed results within given deadlines. Checks progress of work against targets and takes appropriate action to keep on course. Ensures start and end points and achievements are clearly defined to reduce uncertainty

  • Shows concern for the quality, standards and accuracy of own work

  • Breaks down complex problems/issues to determine suitability and makes appropriate assessments and recommendations

  • Thinks creatively and is creative with solutions

  • Proactively takes ownership of tasks and challenges and sees them through

  • Asserts authority when occasion/situation demands

  • Ability to be a technical team leader. Coaches team members in relevant skills. Finds ways to recognize the contributions of others in the team.

  • Delegates appropriate tasks and monitors progress.

  • Behaves with integrity, and acts as an ambassador for Oracle at all times.

  • Strives to build effective interpersonal relationships with colleagues, third parties and customers.

  • Ability to travel up to 60% to customer locations and internal sessions

  • BS or MS in computer science or engineering from a reputed university

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID in the subject line of the email.


About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer