Fiserv PS Execution Services Specialist in Topeka, Kansas
What does a great Professional Services Operations Consultant do?
You will provide analysis, consultation, and recommendations and hold responsibility for DNA implementations for our credit union and bank clients during deployment of DNA Core Financial Software, in order to ensure clients’ business needs are met. In addition, this position will support clients with both strategic consulting and implementations of post live items/modules. The right candidate will work closely with clients and internal stakeholders to ensure delivery and implementations of their suite of products and provide the outstanding solutions to the clients’ needs. Find out more!
As a PS Consultant, you can look forward to:
Supporting the sales and consulting team
Provide client support with professional communication and ensure client satisfaction
Provide outstanding, industry recognized, recommendations for implementation and process improvement with the conversion of DNA
Configure and Implement DNA Core Processing Functionality
Document client and internal discussions and decisions
Execute specific duties and groups of work as assigned
Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team
Test new features and functionality of the DNA product suite
Engage with clients and evaluate Readiness for conversion
Conduct support and training sessions with converting clients
Back up Implementation Consultants as needed
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications for Consideration:
High School Diploma required; Bachelor’s degree preferred
2+ years DNA Core system experience
5+ Years in subject area of expertise within the financial industry
Experience with executing deliverables on time
Proficiency in MS Office suite
Core system Administration
Subject Matter Expert in at least three of the following:
Core System Administration
Statement and Notice processing
Back Office Processing
End of Day/Month/Year End Processing
- Average 50%-65%, may include weekend and holidays.
SQL experience is referred
Experience with Atomic is a plus
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.