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Meta Project Manager in Topeka, Kansas

Summary:

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, WhatsApp, and Novi further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

Required Skills:

Project Manager Responsibilities:

  1. Analyze complex support flows and provide recommendations for process, policy, and product improvements

  2. Track and analyze key operational metrics to deeply understand the support ecosystem and help determine how to prioritize optimization efforts

  3. Work with cross-functional partners to improve the community support experience on our existing suite of products

  4. Partner with regional teams to assess the effectiveness of scaled solutions supporting Meta’s global user base

  5. Use problem solving skills to identify and resolve large and complex business problems

  6. Deeply understand the architecture and integration points of Meta’s community support processes, products, and policies

  7. Telecommuting from anywhere in the U.S. is permitted - remote worker benefit

Minimum Qualifications:

Minimum Qualifications:

  1. Master's degree in Operations Research, Applied Mathematics, Business Analytics, Development Practice, or a related field and 24 months of experience in the job offered or in a related occupation. Experience must include 24 months involving the following:

  2. Working in an Operations, Analytics, Product, Engineering, Consulting, or Project Management environment

  3. Initiating and driving projects to completion with minimal guidance

  4. Communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams

  5. Leading process improvement projects across a cross-functional landscape

  6. Conducting business process analysis

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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