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Salesforce.com, Inc Program Manager, MuleSoft Self-Paced Training in Topeka, Kansas

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

Are you passionate about scaling skills? Up on the latest virtual learning theory? Fascinated by human learning, and the promises of technology?

If so, we are looking for you to join our team! The Senior Manager, MuleSoft Self-Paced Training owns the creation of creative, innovative, engaging and educational self-paced content for all MuleSoft technologies. You are responsible for engaging with the MuleSoft ecosystem through self-paced training content of all length or depth, from introduction to deeply technical and advanced.

Your passion is to take technical topics and create an engaging consumption model that helps individuals to become proficient in the use of MuleSoft technologies by roles such as Citizen Integrator, Developer, Architect, or Operations. You know how to take weeks of learning and structure them with digestible milestones and guidance throughout to achieve our learning objectives.

What you’ll achieve:

3 months:

  • Complete Salesforce and MuleSoft onboarding programs

  • Become familiar with MuleSoft’s existing online learning program, systems, format, and content

  • Become familiar with MuleSoft’s existing training and certification portfolio, roadmap, initiatives, and priorities

  • Take over management of the self-paced content production team

  • Participate in and then own the interview process to hire additional team members

12 months:

  • Drive short-term and long-term program, system, and format changes to increase student engagement, student satisfaction, content completion, and student certifications

  • Review, analyze, and report on all program data and metrics regularly

  • Identify data gaps and design and implement ways to obtain that data

  • Design and implement a comprehensive communication plan for interactions and continuous engagement with students

  • Own the deployment and upkeep of the online content to the Learning Management System

  • Participate in the design and implementation of a comprehensive go-to-market strategy for new releases

What you’ll need to be successful:

  • 5+ years leading the implementation of innovative learning solutions in fast-paced environments for a highly technical audience including developers and/or architects

  • 5+ years managing a globally distributed development team

  • Proven track record devising and successfully implementing short-term and long-term strategies to achieve desired business outcomes

  • Ability to plan, manage, and deliver projects on time and within budget, while effectively communicating strategy, goals, and requirements with all stakeholders

  • Familiarity with one or more Learning Management Systems

  • Familiarity with tools to create self-paced learning content

  • Strong analytical and data analysis skills

  • Strong written and verbal communication skills

  • Detail-oriented, especially with regards to written output

  • Ability to successfully collaborate with geographically distributed teams

  • Independent, creative, self-starter with the ability to be successful in a fast-paced, dynamic environment

What would also be useful to have:

  • Experience with Salesforce and Trailhead

For Colorado-based roles: Minimum annual salary of $122,900. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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