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American Express Manager, Global Regulatory Learning (GRL) (Virtual) in Topeka, Kansas


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Manager, Global Regulatory Learning (GRL), is responsible for leading the deployment of global regulatory and required learning initiatives across the organization. The Manager will partner with subject matter experts at various levels to ideate and create audience assignment strategies as well as provide consultation to enterprise clients on deployment best practices.

The Manager will also lead program process/functionality enhancements through technology to support current and future program improvements. This individual will lead the team in implementing end-to-end program and process related matters and addressing complex inquiries from business partners, management, regulators, and learners. This role reports to the Director, Global Regulatory Learning.


  • Lead the day-to-day operations associated with GRL program management, deployment, and communication of annual enterprise regulatory and required learning

  • Liaise with clients and Subject Matter Experts to launch and track learning initiatives

  • Drive innovative solutions to support the GRL deployment strategy and drive efficiencies to improve the colleague experience

  • Partner and collaborate with stakeholders to understand business priorities and consult on best-in-class, scalable and modern learning solutions

  • Support audit and exam related requests as pertains to global regulatory learning program, processes and/or procedures, as appropriate

  • Leverage program data insights to identify future areas of opportunity




  • Excellent analytical and problem-solving skills

  • Ability to synthesize information to audience assignment strategies

  • Minimum of 2 years experience as a people leader

  • Strong interpersonal, oral, and written communication skills, with the ability to influence leaders and/or cross-functional Subject Matter Experts to drive progress and achieve results

  • Superior project management and organizational skills, with the ability to prioritize and manage multiple projects with aggressive deadlines concurrently

  • Demonstrated ability to meet deadlines, excel in a complex fast paced, team-oriented environment with rapidly evolving business demands and shifting priorities

  • In-depth Learning Management System knowledge, Cornerstone preferred

  • Self-starter with proven track record of developing strategies and driving results

  • Enthusiastic; demonstrates the will to win, learn, innovate, and grow!

Additional Details:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

US Job Seekers/Employees - Click here to view the “ EEO is the Law ” poster and supplement and the Pay Transparency Policy Statement .

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Human Resources

Primary Location: United States

Schedule Full-time

Req ID: 22013191