KanEquip, Inc. Light Construction Service Technician in Topeka, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11353092 The Light Construction Service Technician is responsible for performing both basic and complex diagnostics on light construction equipment, and perform repairs and maintenance on both customer-owned, and dealer-owned, equipment. He / she is responsible for good customer communication as needed, ensuring a clean and safe work environment, continually develop technical skills with evolving products, and perform work at customers sites as required. Job Responsibilities (ranked in significance):Company Values: Ensures all company values are adhered to and promoted. This would include leading by example and participation in employee recognition programs.Service Diagnostics: Performs basic / complex diagnostics on light construction equipment, determining what repairs are needed and/or recommended for future attention / maintenance. This can be for either customer-owned equipment located at the shop or at customer's site, or dealer-owned equipment (inspections).Service Repairs: Performs repairs on above equipment (electrical, hydraulic, mechanical) as requested by manager. Accountable for performing quality work and attaining stated goals for efficiency.Service Training / Development: Participates in all requested job-related training and development, as well as taking an active interest in improving skills with other training programs.Service Paperwork: Completes all reports and forms for service operations in a timely and accurate manner. This would include inspection reports, warranty comments, work orders, etc. Uses CNH and JCB Asist as appropriate. Uses computers / tablets for data entry as required. Ensure manager is aware of any issues / surprises which can impact customer billing or satisfaction. Ensures accurate timekeeping for job costing.Equipment and Tools: Maintains good condition and cleanliness of company vehicles inventory, tools, and equipment, including return of tools to storage areas.Safety: Follows all company and common sense safety policies, while using all required personal safety equipment. Ensures a safe work environment in his bay; reports any issues in bay or other service work areas to manager for follow-up.Teamwork: Works collaboratively with other technicians, parts, and sales personnel. Mentors Service Technician Apprentices and junior Technicians as able. Works afterhours (daily or weekend) as required.Communications: Ensures good communication within location, and with other locations / employees. Communicates appropriately with customers, and conveys any operational issues to manager.