HomeSafe Alliance GHC - HomeSafe - Sr. IT Business Principal in Topeka, Kansas
GHC - HomeSafe - Sr. IT Business Principal
HomeSafe Alliance is the single global household goods movement manager for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families. HomeSafe will have a 24/7 global contact center, to support over 320,000 moves globally every year.
As the Sr IT Business Principal, you will work with a cross-functional team to facilitate standing up and improving IT processes and support for HomeSafe Alliance.
Duties and Responsibilities
Under broad direction, handles IT PMO requirements for one or more work groups or projects.
Responsible for reviewing IT processes with customers and supporting customers in use of PMO tools.
Serves as tools administrator setting up users and assists in problem solving for end users.
This position will lead and facilitate assigned teams in reviewing IT demand in activities such as team meetings and problem solving.
Prioritizes and coordinates requests for hardware, software, systems access, and user support for PMO team.
Identifies IT opportunities to improve work group or project operations.
May function as a lead providing guidance and training for less experienced personnel.
Assists in supervising others.
Helps resolve IT service delivery and billing issues.
Provides basic job training and guidance on a regular basis.
Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability and operations.
Skills are typically acquired through completion of an undergraduate degree in a related technology or business field, or equivalent work experience with 2 years of experience in related IT and business processes.
3-5 years of experience in computer related field with both technical and process orientation
Needs to be highly competent working with Microsoft Office Suite emphasizing Excel and use of diagramming tools such as Visio
Must be capable of effective leadership for a diverse set of stakeholders including internal customers, external customers, IT team members, software vendors, and independent contractors.
Must have 1+ years of project management / coordination skills with ability to take ownership of multiple tasks / projects to complete accurately and efficiently ensuring customer expectations are met or exceeded.
ITIL and PMP certifications a plus
Must have a strong delivery and service focus.
Excellent written and oral communication skills with management, team, and customers.
Excellent interpersonal skills
Strong problem solving skills
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of vacation for newly hired employees
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
HomeSafe — Delivering Solutions, Changing the World.
HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.
More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.
With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.
We thank you for your service, and for the privilege of serving you in return.
A t HomeSafe, We Deliver.
Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.
HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.