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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Customer & Marketing Insights Analyst Assoc

Job Description

The Associate Customer & Marketing Insights Analyst supports market research, customer insights, and voice of customer projects and programs by collecting, analyzing, and reporting meaningful insights and recommendations to stakeholders. The position supports the needs of a variety of stakeholders in Marketing & Communications, Client Engagement, Sales, Product Development, Operations, and other departments.

Responsibilities

• Support research initiatives, focused on Prime’s consumer and business customer audiences; monitor customer and industry trends by request

• Leverage a variety of primary and secondary data sources to collect information, analyze data, summarize findings, and produce reporting with insights and recommendations for stakeholders

• Conduct research, writing, analysis, and support activities for both ongoing and ad-hoc research and insights needs using established department protocols and principles

• Partner with research vendors on specific projects; communicate project requirements, and ensure scope, timing and quality standards are met

• Maintain insights library, enhance as needed, and ensure study documents are up-to-date and organized

• Coordinate communications as needed, including email updates, presentations, reports, and other materials

• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in business, marketing or related area of study or equivalent combination of education and/or related work experience; HS diploma or GED is required

• 1 year of experience in marketing, market research, customer insights, competitive insights, or related role

• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Solid interpersonal skills with the ability to work collaboratively

• Critical thinking skills with the ability to collect, document, synthesize, and organize information

• Solid oral and written communication skills

• Curiosity to dig into data; resourceful

• Solid time management skills and task, and detail orientation

• Proficient in Microsoft Office including Word, PowerPoint, and Excel

Preferred Qualifications

• PBM or healthcare experience

• Experience with Qualtrics or other survey platform

Minimum Physical Job Requirements

• Constantly required to sit, use hands to handle or feel, talk and hear

• Frequently required to reach with hands and arms

• Occasionally required to stand, walk and stoop, kneel, and crouch

• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to Director in the Marketing department

Potential pay for this position ranges from $24.38 - $36.30 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​ If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.