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SMX Commercial Operations Coordinator (2045) in Topeka, Kansas

Commercial Operations Coordinator (2045)at SMX(View all jobs) (https://www.smxtech.com/careers/)

United States

Smartronix is seeking a driven and talented Commercial Operations Coordinator to provide coordination and project management support to our rapidly growing commercial division. This role will be responsible for overseeing our broad portfolio of resale and FinOps customers as well as serving as the primary liaison between our customer teams and back office support personnel.

Essential Duties and Responsibilities:

  • Oversee a broad portfolio of resale customers, monitor their spend levels, resolve invoicing and contractual issues and meet with select customers on a regular basis to ensure issues are being addressed and that they are maximizing the value of SMX services.

  • Coordinate with resource managers to own the tracking of resource assignments across multiple projects and the status of resources (eg. Available, Coming Available, Booked, etc.)

  • Serve as the primary liaison to back office organizations such as contracts, procurement, accounting, and finance to proactively drive issue resolution and track status of various work items

  • Cover project management tasks on customer projects when engagement managers or service delivery managers are unavailable

  • Help organize and author division knowledge management items in either Confluence or SharePoint, as appropriate

Required Skills / Experience

  • Excellent skills with Microsoft Office Suite, specifically Excel

  • Exceptional attention to detail, task management, and organization skills

Desired Skills / Experience:

  • 1-2 years of experience in the technology industry

  • Experience with Agile project management methodologies

  • Experience with SalesForce, CostPoint, SharePoint, Confluence, or JIRA

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Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, DC Metro, Florida, Hawaii, Maryland, and Massachusetts.

Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. Selected applicant will be subject to a background investigation. SMX is an Equal Opportunity/Affirmative Action employer.

Vaccination within 60-days of hire, or an approved accommodation, is a requirement of the position per Executive Order 14042 (unless precluded by State law). If a candidate is not vaccinated, they may request an accommodation once offered the position, and the accommodation must be granted prior to the employee starting in the position. Candidate will have 60 days to get vaccinated.

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