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City of Topeka Business Operations Manager in Topeka, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11276839 This position is responsible for the Business Operations section for the Facilities andParking Operations division. Areas of focus includes operational performancemanagement, financial analysis, and customer service. Specific duties include:Establishes baseline metrics/reports for Facilities and Parking Operations to support thedevelopment of new practices and goals.Provides data-driven insights on Key Performance Indicators (KPI) and standardizedbusiness metrics. Manages dashboards, regional reports and executive reviewdocuments.Responsible for helping manage customer communications with internal and externalcustomers.Develop initiatives in support of the long-term strategic direction of the division and identifiesareas of focus to drive operational efficiencies.Responsible for managing the Parking Operations division inclusive of customer accountmanagement and enforcement.Lead in staff developmental opportunities focused around business analytics andperformance measures.Support, develop and manage the Business Operations stream of Facilities and ParkingOperationsSupport the division manager in the development and management of the operationalbudget.