Merck Associate Director, Global Learning & Development – Marketing & Commercialization Learning Partner in Topeka, Kansas
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.
The learning partner role offers an exciting global opportunity to work on a portfolio of transformational projects for the Human Health (HH) division of our Company, within Global Learning & Development (GL&D). The Commercial Capabilities Team in GL&D partners closely with key stakeholders to develop learning experiences that strengthen the commercial capabilities and skills of employees in Human Health. Sample areas of focus include data and analytics, marketing strategy and engagement planning (L3), market access and policy, digital marketing, and customer engagement, as well as enabling skills such as design thinking and work agility. These areas will evolve and expand as capabilities most critical for commercial leaders of the future continue to be identified by divisional leaders.
The particular focus of this role is to lead the identification, development, delivery and sustainment of learning strategies and solutions that support the adoption and evolution of our company’s marketing and commercialization strategy development, predominantly L3.
This individual partners closely with key senior organizational leaders and sponsors in HH to identify where and how learning experiences are needed as critical elements within broad commercial transformation initiatives. They then help to oversee design and development of learning solutions in partnership with internal and external learning experts. When learning experiences are globally led, the Associate Director will assist in preparing markets for deployment and play various facilitator roles. They are responsible for evaluating the impact of learning—its contribution to the desired business outcome.
This position reports to the Director, Learning Leader: Human Health Commercial Capabilities in the HH client-facing organization in GL&D (GL&D-HH).
The Learning Partner in GL&D is responsible for serving as a trusted business advisor to business leaders and stakeholders in the Human Health division in order to enable business goals and outcomes, by accelerating the development of critical capabilities needed to drive business success through a productive and engaged workforce. The learning partner maintains awareness and understanding of key business priorities/ processes and external best practices, partners with key divisional stakeholders to identify performance needs and gaps, and collaborates with design experts and operational support points on desired performance outcomes. The leader will build and maintain strong business relationships, build sponsorship, and collaborate as part of an integrated learning network. Success in this role depends on a candidate’s ability to translate the goals of the business into learning strategies and solutions, then oversee effective design and delivery through a network of internal and at times external colleagues.
Align business leaders on the implications of short and long-term decisions, strategies, and large-scale change efforts on employee learning and development in their respective business areas, and how those implications will affect sustainable business results.
Develop depth of business understanding to maximize relevance and impact on business outcomes.
Determine learning strategies and plans based on identified needs and gaps to achieve business strategy. Align business managers around “best fit” learning strategies while collaborating within GL&D and external partners to leverage existing and/or develop learning solutions to meet unique business requirements.
Prioritize and manage portfolio of work and overall Learner Experience at level of responsibility. Ensure that plans are integrated and congruent with those of other areas of GL&D.
Create line of sight for divisional clients into short, mid, and long-term L&D plans, existing resources and access to them. Build sponsorship for forthcoming L&D initiatives.
Provide critical input to the curriculum design and development team responsible for overall planning of learner experiences and solutions. Ensure these deliverables drive business relevance and impact and provide a modern, compelling learning experience.
Collaborate with HR business partners in business area to integrate learning solutions with other talent-related initiatives.
Deliver training and/or support local SMEs providing training, as needed.
Partner with the business to define business and learning outcomes. Measure and report impact of learning programs against set metrics. Use data insights to continuously improve solutions and outcomes.
Ensure execution of a coherent, efficient, and strategically aligned approach to L&D planning and implementation.
Deliver or facilitate training content. Coach and build capability of local L&D colleagues or global/ local subject matter experts who will deliver or facilitate, as needed.
Ensure accurate forecasts and project risk management.
This role collaborates predominantly with teams and clients in the East Coast of the U.S. and as such the role will require working hours to accommodate
Bachelor’s degree required with 10+ years of related experience, with a minimum 5 years of leadership experience and minimum 1 year of experience facilitating/ delivering learning solutions
Master’s degree preferred
Required Experience and Skills:
Business Acumen: Ability to engage with mid-level business leaders around business strategy, goals, and business outcomes, and make sound business decisions.
Leadership: Intermediate ability to partner, collaborate, and impact decisions at all levels within and outside the organization.
Collaboration: Work with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships. Take full advantage of resident expertise in GL&D internal partner organizations (such as Design & Development and Learning Operations) to maximize efficiency and effectiveness; personally remain focused on key Learning Partner responsibilities.
Creative Thinking: Intermediate skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior.
Business Consulting: Expertise in consulting and ability to coach clients not to use learning solutions where they will not be effective.
Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and executive level presentation abilities and interpersonal skills; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives.
Decision Making and Critical Thinking: Ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions. Ability to ruthlessly prioritize own and (if applicable) team’s work. Seek first to leverage existing resources and align with other areas of GL&D before developing new assets.
Data analytics: Ability to determine business and learning outcomes, metrics and measurement strategies. Ability to analyze and interpret data for business and learning decisions.
Planning: Project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan.
L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development.
Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business.
Learning Needs Analysis: Experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance
Preferred Experience and Skills:
Experience in the areas of learning, talent, HR, or comparable areas
Experience in applicable technical/professional areas pertinent to the division / function served (e.g., R&D, manufacturing, sales/marketing, etc.)
Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Who we are …
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
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Requisition ID: R130439