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Facebook Americas People Operations Partner Lead in Topeka, Kansas

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The People Operations Partner Lead, Americas is part of Facebook's Global People Operations and Scaled Operations leadership team. The role leads a team of People Operations Partners in North America and Latin America, who deliver an outstanding employee experience through operational HR projects and processes and employee engagement.This role requires strong people and stakeholder management, solid organizational and analytical skills, with a focus on accuracy and attention to detail alongside an ability to constantly evolve the efficiency and effectiveness of our processes. This role will be partnering with the HR Business Partners and Directors, Employee Relations Partners, Legal, Payroll, People Services, Global Mobility, and HR Technology team, acting as a key stakeholder and influencer across HR programs, processes, systems on behalf of individual contributors.

Required Skills:

  1. Lead leadership and individual team members in developing, managing and evolving the employee process & experience through processes and programs that span across the employee lifecycle (onboarding, transfers, performance cycles, engagement surveys and offboarding)

  2. Problem solve through partnerships with geographically distributed HRBPs, Employee Relations specialists, and specialty HR Operations teams (recruiting, compensation, finance, benefits, immigration, payroll, mobility, HRIS)

  3. Focus on strengths, career development and stretch opportunities for the team

  4. Coach and lead the team in supporting reorganizations and other large-scale employee changes

  5. Develop, drive and influence the strong cross-functional relationships locally and globally

  6. Advocate for the employee across these teams to make their experience seamless

  7. Partner with key stakeholders on enhancement of the employee experience throughout the employee lifecycle (see above)

  8. Provide support and leadership in issue and escalation resolution

  9. Improve processes and drive requirements for additional improvements to eliminate manual processes

  10. Handle sensitive employee relations issues and/or sensitive data issues requiring discretion partnering with legal, investigations, and security

Minimum Qualifications:

  1. 10+ years of experience in either HR or another domain operations role

  2. 10+ years of people management experience

  3. Experience collaborating across the organization

  4. Experience utilizing company policies and practices to determine appropriate action

  5. Experience working with confidential information

  6. Analytical, problem solving and troubleshooting experience

  7. Project management experience and leading cross-functional teams to make an impact and deliver work on time

  8. Experience working both independently and in a team environment

  9. Experience with customer service, communication and cross group collaboration

  10. Experience influencing, communicating, and presenting at all levels of the organization

  11. Experience dealing with ambiguity

  12. Experience working on more than one project and priority at a time

Preferred Qualifications:

  1. HR experience and/or Shared Services and HR Operations

  2. Bachelor's degree in any related field

  3. Experience with data analysis

  4. Experience working with or in support of diverse communities

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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