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City of Spring Hill, Kansas Account Clerk - Utility Billing - Spring Hill, KS in Spring Hill, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12458534

Accounting Clerk Utility Billing

Brief Description of Duties:

Under the supervision of the Finance Director, the Accounting Clerk Utility Billing is a non-exempt position under FLSA.\ This position is responsible for the City\'s accounts receivable for water, sewer and refuse billing including importing and\ exporting data from handheld meter devices, analyzing meter reads, preparing utility bills, and other duties as assigned by\ the Finance Director. The Accounting Clerk Utility Billing should possess effective communications, organizational, public\ relations, analytical, mathematical, accuracy, and problem-solving skills.

  • Responsible for overseeing and ensuring the collection of utility receipts, meter readings, accuracy of the billings and\ accounts receivable.
  • Responsible for the maintenance of the utility billing database module including management of module operations.
  • Operates system to look up customer questions and to provide customer service. Ensure account is set up correctly\ based on applicable utilities (water, sewer, trash). Makes required changes in utility billing database related to water,\ sewer, trash rates and tax rates.
  • Prepares the utility billings mailings, second notices to delinquent accounts, reporting to collection agencies and\ handling customer inquiries.
  • Analyzes each component of the utility billing and meter reading process to reconcile and balance applicable daily and monthly reporting.
  • Responsible for reviewing information within all reporting for accuracy.
  • Performs necessary audits to utility accounts.
  • Responsible for adding, maintaining, and assuring the accuracy of the customer information including name, address, phone information and meter number updates.
  • Prepares accurate information for Utility Department personnel to handle readings, disconnect and connect orders and any necessary reports for them to perform their duties.
  • Responsible for final bill refunds; nonpayment service interruptions and restoral; payment arrangements and ACH processing; and annual winter sewer consumption re-averaging.
  • Provide other City departments with various monthly reports i.e. Aging, Billing Register, Consumption Revenue, Water Protection Fee, Bad Debt and Adjustment Register.
  • Follows department policies and procedures in handling customer or vendor disputes, inquiries and requests for information.

Duties, responsibilities, scheduling, shift assignments and work location, may be added, deleted or changed at any time\ at the discretion of management, formally or informally, either verbally or in writing.