The University of Kansas Health System Clinical Analyst III - Inpatient Clinical Application Team in SHAWNEE MISSION, Kansas
We are seeking an experienced and talented Clinical Analyst III for our EpicCare Inpatient Clinical applications.
In this position, you will be responsible for implementation, support, and build with EpicCare Inpatient Clinical applications, including technical device build. You will work closely with end users to troubleshoot and correct problems relating to applications, and assist with conversions to and implementations of software products. You will need to have operational knowledge to seek out, research, and evaluate a variety of solutions to provide end users with high quality, efficient products. You will also maintain and support specified installed applications software products while demonstrating leadership skills in all job responsibilities. Certification in one Epic application is required.
This team supports EpicCare Inpatient Clinical Documentation, Orders, Clinical Device Integration, Stork/Labor Delivery, Case Management, ASAP/Emergency, and Bugsy/Infection Control.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.
Directs, coaches and participates with others in the analysis and documentation of current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies
Directs, coaches and participates with others in the planning, development, Implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting.
Maintain relationships with the Nursing and Clinical communities.
Participates/Contributes/Presents in team and project meetings. Works closely with team/department members. Can identify more integrated issues where collaboration is needed.
Works effectively and efficiently alone or as a leader of a team. Directs and coaches others. Partners with stakeholders and is sensitive to their unique needs.
Under general direction, designs, documents, builds and modifies the most complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of such tools as process flow documentation, project reporting, Gantt charting, and resource management.
Takes initiative to research and develop optimizations that will Impact overall outcomes.
Able to identify proactively where integration points could conflict and works closely with other analysts to ensure integration between all clinical and business application is maintained. Facilitates the integration of data to support the patient centered model of healthcare.
Has an understanding of the various healthcare settings for patient care, the roles within those settings and workflows that support the care of the patient. Also demonstrates knowledge of regulatory and accrediting organizations and their standards. Is able to apply this knowledge to workflow analysis and design to support a high quality consistent patient care.
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment.
Learns, develops, and maintains an expert level of knowledge in multiple applications or technical areas and has competencies in other applications in order to support and communicate the big picture understanding of the Optimal Outcomes program. Understands application impacts within the clinical departments and resources. Maintain certifications/proficiencies once obtained.
Maintain an up-to-date knowledge of: current trends and issues in healthcare, nursing practice, healthcare informatics, national and state-wide standards and regulations, enterprise policies and procedures as related to clinical practice, and the legal implications of clinical systems.
Proactively shares knowledge and assists with staff training and development. Demonstrates excellent customer service skills.
Serves as an effective communicator of the organization's vision and goals and the department's role in achieving those. Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication
Is able to lead small to medium size projects and uses project management methodologies to plan, develop scope, timelines and other project requirements. Uses appropriate departmental project management tools, such as Eclipse, SharePoint issues lists, etc.
Coordinates and participates in project activities including meetings and presentations. Prepares meeting agendas and facilitates meetings effectively. Works with vendor representatives concerning various design, computer software, and equipment issues.
When leading a project, is accountable for delivering the project as assigned. Ensure that project team adheres to departmental standards for all aspects of the project. Example would be clear and complete documentation of design decisions or reporting project Issues and accomplishments to project leadership routinely. Works with supervisor to skillfully allocate and manage resources.
Assists Application Analysts in end-user and system support including, investigation, troubleshooting, testing and resolution of reported problems.
Directs and participates in the organization of turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. After handoff, can serve as a continuing subject matter expert for that project.
Responds to off duty calls as part of an on-call rotation.
Understands testing concepts including different types of testing and their objectives. Develops and executes tests scripts based on future state workflows and software enhancements/fixes. Works with others to create test scenarios (stories) for integration testing incorporating new features and workflows. Directs project team members throughout the testing event.
Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements.
Documents status and issues of testing and leads troubleshooting activities and Issue resolution.
Works with Testing team to ensure all planning for testing events are completed, including space, resources (departmental and Interdepartmental), hardware, environments, Interfaces, software updates and other considerations.
Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events, Leads review of training questions during training events and helps to document responses.
Helps to identify the different roles to be trained and aligning the curriculum to those roles.
Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow.
Associates Degree in nursing or other clinical healthcare related field
Current professional license or clinical certificate required in professional area.
6 years' experience in a clinical position (nursing or ancillary) In a health care institution or clinic of similar size and complexity
Two years’ experience in a clinical position and 4 years’ experience as Clinical Analyst working with information systems.
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment
Able to receive directions and follow through to completion
Able to solve common design and development problems
Able to apply critical thinking and interpersonal skills
Bachelor's Degree in nursing or other clinical healthcare related field.
6 years' experience in clinical position (nursing or ancillary) in a health care institution or clinic of similar size and complexity,
5 years’ experience as clinical analyst working with information systems implementation cycle.
National certification like CPHIMS from HIMSS.
Requisition ID: 2020-23607
Display Department Title: Healthcare Information Technology Services
External Company Name: The University of Kansas Health System
External Company URL: https://careers-kansashealthsystem.icims.com
Street: 5799 BROADMOOR