Job Information
Schroeger Insurance Inc Customer Service Representative in Shawnee, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13181171
Job Description: This is your opportunity to join a community cornerstone at Commercial & Personal Insurance Agency! As our Personal Lines Customer Service Representative, youll be joining our family-owned business that has been serving our community for three generations! As our Personal Lines Customer Service Representative, youll be using your ability to quickly build rapport, along with being organized and detail oriented. Your persistence at providing our clients with the best service will be vital in our agencys ability to serve our community for many more years to come! Come join us as our new Personal Lines Customer Service Representative today!
Benefits:
- Salary Based on Experience
- Paid Time Off
- Paid Holidays
- Weekends Off
- Health Insurance
- Aflac
- Growth Opportunities
- Professional Development
- Hands on Training
Responsibilities:
- Developing insurance quotes, requoting renewals, and issuing insurance documentation as required.
- Fostering strong relationships with clients to maintain client retention.
- Responding to inquiries, problem solving, and following up to ensure client satisfaction.
- Treating each client interaction as an opportunity for education and account rounding.
- Assisting clients with policy changes and updating account information.
Requirements:
- Property & Casualty License Required
- 2+ years of Insurance Customer Service experience, independent agency experience is a plus.
- Strong computer and technical skills, including Agency Management software. (AMS360 experience is a plus).
- Excellent written and verbal communication skills.