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General Dynamics Information Technology TSS Solutions Manager in Sedgwick, Kansas

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: MBI Full 5C (T3)

Job Family: Solutions Architect

We are GDIT. We build cutting-edge applications for the most complex government, defense, and intelligence projects across the country. Bring your creativity to help us find solutions to complex problems and play an essential part in preparing our nation for the future. Your work will have you fully immersed in our client’s domain in order to deliver simple solutions for their complex needs. At GDIT, you’ll prioritize the client while we prioritize your career.

As a Solutions Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends ona Solution Manager joining our team to take an active role in the development and management of service delivery and lead product teams within GDIT Technology Shared Services. You will also take an active part in continual service improvement of processes, management plans, and reporting of resources. In addition to management duties, this role will be 80% direct billable to government programs.

How the Solutions Manager Will Make An Impact

  • Actively participates in business development activities, answering request for information, and authoring proposals to build GDIT business pipelines

  • Grows and develops development/deployment teams including mentoring junior staff.

  • Leads meetings with internal teams and other business areas

  • Develop, manage, and maintain financial documentation and processes including license usage, resource utilization, and forecasting critical to customers and business success.

  • Supervises assigned technical and administrative staff, including subordinate managers, and performs personnel actions including hiring and performance evaluation.

  • Develops, reviews, and approves plans, schedules, consulting agreements, statement of works, and other program documents.

  • Prepares and provides various reports and technical reviews to senior management as requested.

  • Ensures compliance with relevant corporate and government policies and standards.

  • Participates in special projects as required.

  • Develops, maintains, and follows standard operating procedures for the team, including the use of internal tracking systems and documentation.

  • Supports oversight of engineering projects or initiatives, through the lifecycle, including design, test and deployment.

  • Supports the planning and deployment of application deployment efforts, involving multiple system integrations, mission-critical resources and a diverse group of stakeholders.

  • Maintains vendor relationships

  • Other duties as assigned

What you will need to succeed:

  • BA/BS or equivalent years of experience plus+ 5 years of relevant IT experience

  • Expert knowledge of ServiceNow including ITSM.

  • Must have or be willing to obtain a Certified ServiceNow Administrator Cert

  • Strong experience deploying ServiceNow for large and complex organizations/enterprises

  • Solution architecture experience

  • Strong experience integrating ServiceNow across a wide range of external systems

  • Experience developing lifecycle cost estimates for technical solutions

  • Strong communication, presentation and facilitation skills

  • Customer service orientation

  • Due to nature of work, must be able to obtain a secret clearance

Desirable

  • MA/MS in Computer Science or Engineering

  • Experience architecting and/or leading application modernization initiatives

  • Understanding of federal enterprise architecture concepts

GDIT IS YOUR PLACE:

401K with company match

Customizable health benefits packages

Internal mobility team dedicated to helping you own your career

Challenging work that makes a real impact on the world around you

Full-flex work week

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

#SERVICENOW

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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