Enterprise Bank & Trust Bilingual Teller - Prescott Plaza in Prescott Plaza, Kansas

Bilingual Teller - Prescott Plaza

Job#:

475102

Positions:

0

Posted:

05/17/2018

Job Type:

Full Time

Location:

US-KS-Prescott Plaza

Department:

Prescott Plaza

Salary:

Hourly

Benefits:

Full Benefits

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Job Description

Provides prompt, efficient, and friendly services to clients. Performs a variety of duties in processing business and banking transactions, including at times heavy cash handling responsibilities.

Bilingual in Spanish required.

Skills/Requirements

  • Handles multiple transaction types such as, accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments

  • Maintains proper cash levels in drawers and is responsible for keeping cash secure

  • Responsible for daily balancing of cash drawer

  • Responsible for handling over/short account in acceptable approved manner

  • Responds to clients’ needs and inquiries in a courteous and friendly manner

  • Ability to balance ATM, Vault, Coin and cash GL Accounts

  • Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering

  • Refers customers to an internal team of experts when additional financial goals and needs are recognized

  • Educates clients on bank technology, such as mobile and online banking, ATM and ITM

  • Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks

  • Ensures safe and sound banking practices, including adherence to all applicable laws and regulations

  • Assist in opening and closing the branch, following procedures set by corporate security

  • Performs other miscellaneous duties as assigned

Qualifications:

  • Strong math and problem solving skills

  • Excellent interpersonal and customer service skills with the ability to cross sale products and services

  • Must maintain confidentiality of client transactions and bank records

  • Team-oriented, possess a positive attitude and work well with others

  • Good phone voice with professional and well-groomed appearance

  • Ability to interview customers and understand requests

  • Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier

  • Ability to prioritize; handle multiple tasks; and work independently

  • Strong organizational skills and detail-oriented with high degree of accuracy

  • Thorough knowledge of bank operations, products, and services offered at the bank

  • Knowledge of banking laws and regulations including the Bank Secrecy Act

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • High School diploma or equivalent plus one year of cash handling experience preferred

Computer and Software Skills:

  • Basic knowledge of Microsoft Word & Excel

  • Bankway

  • Intercept

  • Image Centre

  • Q2 Assist

  • Positive Pay

  • Sales Force

Certificates, Licenses and Registrations:

  • Notary, if needed

Working Conditions:

  • Extensive periods of standing

  • Ability to lift 35 lbs.

  • Constant judgment and concentration

  • Frequent talking and listening

  • Awareness of location and operation of surveillance equipment and how it impacts the branch