Kansas Works Jobs

Kansas Works Logo

Job Information

Zurich NA Underwriting Account Associate in Overland Park, Kansas

Underwriting Account Associate


Zurich is currently hiring an Underwriting Account Associate to join the Underwriting team!

As an Underwriting Account Associate you will support the Middle Markets Commercial team. Exceptional organizational and multi-tasking abilities are required in this position. This position will be in Overland Park, Kansas.

Underwriting Associates are charged with a variety of tasks including:

  • Working collaboratively with assigned underwriters.

  • Communicating directly with both internal and external customers via phone and email.

  • Issuing new policies, renewals, endorsements and handling billing and other service type issues.


  • Bachelors Degree and No prior experience required in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area


  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area


  • Some travel may be required


  • Underwriting/underwriting operations, claims, risk management or premium audit experience

  • Experience with data collection and analysis

  • Excellent customer service orientation and communication skills

  • In-depth knowledge of processing, rating and policy issuance systems

  • Detail oriented

  • Organizational, prioritization, and multi-tasking skills

  • Mastery of processing, rating and policy issuance systems

  • Microsoft Excel – intermediate. Pivot tables, spreadsheets, Macros

Business Accountabilities

  • Respond to inquiries quickly and completely, provide status updates.

  • Recognize and respond to or refer opportunities.

  • Identify and resolve problems by referring to policies, procedures, standards.

  • Continually improve unit performance by analyzing and recommending enhancements to technical procedures.

  • Exchange expertise and provide advice to team members and business partners.

  • Take action to manage own personal development

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Kansas-Overland Park

Schedule Full-time

Travel Yes, 5 % of the Time

Relocation Available No

Job Posting 01/06/21

Unposting Date Ongoing

Req ID: 200006VU

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.