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YRC Freight Technical and Automation Analyst in Overland Park, Kansas

Technical and Automation Analyst - ( 2004SE )

Primary Location : US-KS-Overland Park

Shift : Night Job


Responsible to create, deliver and maintain production and ad hoc reports that document team cycle time, accuracy and costs, and chart team improvements and opportunities. Deploy new tools such as small applications, programs and macros that automate repetitive steps and produce consistent cost effective results.


  1. Create and maintain production dashboards and reports through the use Business Objects, SAS, Excel, Access, RPA (Robotic Process Automation), etc. leveraging data from EDW (Enterprise Data Warehouse), mainframe, customer websites, and other data sources.

  2. Identify, create, deploy, and maintain program macros, applications and tools which automate repetitive steps and produce consistent cost effective results.

  3. Assist with analytics and reporting projects to improve accuracy and production results.

  4. Act as a SME (subject matter expert) on revenue management data, reports and tools to other internal departments and teams.


  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others.

  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


  1. Bachelor’s Degree or equivalent combination of education and work experience.

  2. Strong background in reporting, process improvement, automation and/or application development.

  3. Demonstrated problem resolution skills to identify customer/program requirements and opportunities.

  4. Effective verbal, written and interpersonal communications skills.


  1. Two (2) years of experience in a reporting and programming role in a business setting.

  2. Software knowledge: Microsoft Outlook, Access, Word and Excel, Exceed Hummingbird (Mainframe Programming), OnBase, and Business Objects.

  3. Programming language experience: Java, SQL, JCL, SAS, M204, VBA, VBS, and HTML.

  4. Past data management experience (mining, analysis, record keeping).

  5. Robotic Process Automation (RPA) experience.

  6. Experience in a team oriented work environment.


This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks, such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs. of supplies and materials is required.

YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

Req ID: 2004SE