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Spectrum Sup, Contractor Support in Overland Park, Kansas

Supervisor Contractor Support (TOP445)

Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum’s Field Operations business unit.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.


As a Field Operations Supervisor of Contractor Support , you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued.


  • Achieving performance goals

  • Ensuring projects are completed timely and efficiently

  • The team-oriented culture

  • Building internal and external relationships


    Required Qualifications

  • Education: Bachelor's degree in electronics or equivalent experience

  • Experience: 5+ years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience

  • Skills: Project management, time management, communication, leadership, problem-solving, collaboration


  • Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills

  • Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company

  • Competitive Pay : Generous starting pay

  • Total Rewards: See all the ways we invest in you—at work and in life (https://jobs.spectrum.com/compensation-and-benefits)

    Apply now, connect a friend to this opportunity or sign up for job alerts (https://jobs.spectrum.com/) !

    TOP445 2023-21497 2023

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)