Compass Minerals Sales Support Coordinator in Overland Park, Kansas
Compass Minerals is a leading provider of essential minerals that solve nature's challenges, including salt for winter roadway safety and other consumer, industrial and agricultural uses, and specialty plant nutrition minerals that improve the quality and yield of crops. The company produces its minerals at locations throughout the U.S. and Canada and in the U.K. Though the company’s history stretches back as far as 1844, Compass Minerals became a public company in December 2003. The company is part of the S&P MidCap 400 Index, the Russell 1000 Index and Named one of Forbes’ 100 Most Trustworthy Companies in America in 2015 and 2016, Compass Minerals’ mission is to be the best essential minerals company by delivering safely where and when it matters.
Compass Minerals is committed to creating a workplace that respects and values the diversity of the people and communities around us and where employees can thrive and deliver high-performing, sustainable organizational success. Our focus on diversity and inclusion is grounded in our company's Core Values and is explicitly demonstrated in our Code of Ethics and Business Conduct.
We are committed to attracting, developing and retaining diverse employees with the necessary skills to shape an inclusive organization. We especially strive to hire, retain and promote employees with a diversity of attributes, backgrounds, experiences and skills, who think differently, have varying perspectives and can bring forward unique ideas and points of view.
*Summary: *The person in this position is primarily responsible for processing customer bids and quotes and supporting Sales Managers in order to develop Highway Sales’ customer base and territory sales strategy.
*Essential Duties and Responsibilities *include but are not limited to the following:/ (Management reserves the right to add or modify the duties and responsibilities at any time.)/
Please apply Directly with resume* - *https://cmiinc.taleo.net/careersection/ex/jobsearch.ftl?lang=en#
Support all Salt Sales line with all aspects of customer service and sales support from bid preparation to invoice auditing.
Customer service duties:
Ø Daily monitoring of order reports to resolve issues.
Ø Troubleshoots customer exceptions and screen customer exceptions for Sales Managers
Ø Monitors customer invoices to ensure invoices are timely and accurate.
Ø Enter orders into E1.
- Bid preparation duties:
Ø Performs initial review of incoming bids and quotes highlighting pertinent data and information which affects customer requirements and Sales Managers business strategy.
Ø Processes time sensitive bids and quotes in computer system and meets all critical deadline.
Ø Requests bid bonds, surety bonds and other documentation required for bid submission
Ø Follows up to ascertain bid awards
Ø Represents the company in pre-bid and opening bid meetings as assigned
Responsible for master data maintenance in HMIS and ensures that E1 master data is accurate.
Performs new customer setup in HMIS and initiates documentation to have customer master data set-up in E1.
Performs other duties or special projects as assigned by Sales Support Manager.
*Qualifications: */To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./
*Education and Experience: *
High School Degree
Preferred – Associates Degree; Bachelor’s degree from a four-year college or university; or one to two years related customer service, sales, administrative experience and/or training; or equivalent combination of education and experience. Also preferred – PeopleSoft/J.D. Edwards experience.
*Computer Skills: *
To perform this job successfully, an individual must be PC proficient and be skilled in MS Word and Excel.
/To perform the job successfully, an individual should demonstrate the following competencies:/
Planning/Organizing – Meets deadlines; Prioritizes and plans work activities; Uses time efficiently.
Quantity - Meets productivity standards; Completes work in timely manner.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
/Compass Minerals is an equal opportunity employer that hires and promotes the best candidates/
/without regard to race, color, religion, sex, age, national origin, disability, sexual orientation,/
/gender identity, military status, or veteran status./
- If interested and qualified, please apply online at *www.CompassMinerals.com
Title: Sales Support Coordinator
Location: KS-Overland Park
Requisition ID: 1800004Q