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IQVIA QA Manager(Clinical Research) in Overland Park, Kansas


The IQVIA QA team is a dynamic, talented, and experienced global team that owns the global quality management system for the largest human data science company in the world. The QA function is responsible for driving compliance in a highly regulated industry through audits, functional support, issue & CAPA management, regulatory consultancy, management of data analytics and customer relationship interactions. These services ensure our clinical research activities are of the highest quality. We proactively support our business partners and help to drive innovation. Continuous improvement is a core capability, and we value strategic thinking, creativity, and operational excellence. We seek highly motivated people who truly want to make a difference in the life sciences industry and are looking for opportunities to impact the business and be part of the solution. At IQVIA, we support our colleagues with a focus on succession planning, career progression and continuous learning.

. Purpose:

Oversee & coordinate assigned QA program in support of customer accounts, functional accounts, audit and inspection program, or QA quality management system at a regional and/or global level. Provide support to management with insights, analyses and support in the assessment and promotion of compliance with regulations, guidelines, and operating procedures, risk identification and mitigation, quality, process, productivity/efficiency improvement initiatives. Manage the quality assurance oversight of projects, assignments, training and staff.


• Provide guidance, interpretation, support, training, and key input to development groups for consultation and interpretation of regulations, guidelines, corporate standards, and policies.

• Oversee and participate in the documentation, reporting, and closure of compliance issues.

• Organize and deliver training to other IQVIA departments concerning the activities of Quality services, results of activities, quality initiatives, GXP etc.

• Ensure the follow-up of major and critical audit findings to ensure that appropriate actions have been taken and have adequately resolved the issues identified.

• Evaluate policies and procedures for compliance with applicable regulations/guidelines and provide recommendations to management for continuous process improvements.

• Serve as author of Quality Assurance Standard Operating Procedures ( SOPs) as assigned.

• Advise Quality Assurance management on system audit needs.

• Ensure the Quality Assurance database is maintained and up-to-date to reflect the status of audits being scheduled, auditor assignment and audit reporting and/or follow-up status.

• Host customer audits, mock regulatory inspections, and regulatory facility inspections as needed


• Knowledge of word-processing, spreadsheet, and database applications.

• Extensive knowledge of pharmaceutical research and development processes and regulatory environments.

• Considerable knowledge of quality assurance processes and procedures.

• Strong interpersonal skills.

• Excellent problem solving, risk analysis and negotiation skills.

• Exceptional training capabilities.

• Effective organization, communication, team orientation, and leadership skills.

• Ability to work independently with initiative.

• Ability to manage multiple projects.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.


• Bachelor's Degree Required

• 7 years Quality Assurance experience in pharmaceutical, technical, or related area. Equivalent combination of education, training, and experience.


IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

EEO Minorities/Females/Protected Veterans/Disabled