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UnitedHealth Group Pharmacy Operations Supervisor Talent Onboarding and Engagement Overland Park KS in Overland Park, Kansas

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Primary Responsibilities:

We are looking for an operations supervisor with a passion for talent, onboarding, and engagement. You will work closely with site level leadership to coordinate recruitment efforts, onboard all new hires, and support engagement with our employees.

Serve as the on-site coordinator for talent, onboarding, and engagement. This position will be based in our Overland Park Home Delivery Pharmacy site. The work schedule will be Monday - Friday, with occasional weekends based on business needs. Must be available to work varied hours between 6am - 7pm CST.


  • Partner with centralized talent acquisition to support hiring needs

  • Ensure all job postings have been submitted to talent acquisition in a timely manner

  • Attend local career fairs and be an active community partner with local colleges

  • Assist with the coordination of interviews with hiring managers and talent acquisition to ensure a positive candidate experience


  • Design an effective onboarding experience for all new hires that is consistent with the onboarding experience at all home delivery fulfillment sites

  • Support and mentor employees throughout onboarding by establishing a 30-60-90 day check-in cadence

  • Coach and evaluate new hire’s progress including skills assessment and action planning for poor performers

  • Reviews and acts on evaluation data and feedback provided by classes to improve the delivery and results of the onboarding program


  • Partner with site leadership on all engagement activities throughout the year, inclusive of creating and facilitating site-wide initiatives (leadership training, celebrations, etc.)

  • Engage all employees on any new processes or initiatives that are rolling out, ensuring a thorough training is achieved

  • Serve as a Culture Ambassador who can assist the Site Director and people leaders with initiatives that support a welcoming and supportive working environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or GED or higher education completed

  • 1+ years of Pharmacy experience or team leadership experience

  • Proficient in Microsoft Office products: Outlook/Excel/PowerPoint/Word

  • Organized and self directed

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Current and unrestricted Pharmacy Technician License in the state of Kansas

  • Experience working with training and developing others

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.