YRC Freight Intermodal Rep I in Overland Park, Kansas
Intermodal Rep I - ( 2101AZ )
Primary Location : US-KS-Overland Park
Shift : Day
Responsible for building relationships with intermodal and dray carriers to support the intermodal mode at HNRY Logistics. This role will consist of active solicitation for available equipment along with rate negotiation, tracking and issue resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Source and negotiate with Intermodal providers to move over the road shipments.
Build carrier relationships via phone and email with intermodal providers and dray carriers.
Communicate customer problems, issues, and inquiries to the Logistics Management team.
Properly document orders in the HNRY TMS.
Dispatch and track shipments.
Aid in P.O.D. retrieval.
Understand and support the goals, policies, and procedures. Maintain confidentiality of company information.
Assist in quoting.
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Bachelor’s degree or two (2) years’ experience in sales, customer service, logistics or other related area.
Demonstrated excellent written and verbal communication skills.
Exceptional customer service attitude and skills.
Ability to learn TMS software.
Basic knowledge of MS Word and Excel.
Demonstrated organizational and scheduling skills.
Meet internal KPIs as set by management.
Bachelor’s degree in Business or Supply Chain.
One to two (1-2) years’ experience with a 3PL or freight broker.
Experience working in a deadline driven environment.
This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer
Req ID: 2101AZ